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Ministry of Health

Senior Manager (HR Technology and Intelligence)

Ministry of Health

Permanent/Contract

Closing on 03 Mar 2025

What the role is

Reporting to the Deputy Director (HR Central), the Senior Manager (HR Technology and Intelligence) will be responsible for driving and implementing HR digitalisation transformation, automation and data analytics initiatives. The role involves leveraging technology and analytics to enhance and digitalise HR processes and support strategic workforce decision-making in MOH. You will be working in a fast-paced and dynamic environment that would require the ability to manage multiple priorities and stakeholders at the same time.

What you will be working on

• Identifying and driving digitalisation and process improvement within specific HR functions, leveraging technology to enhance operational effectiveness and efficiency, and improve agility and adaptability. • Collaborating with cross-functional teams to drive the development and implementation of innovative HR RPA/ technology solutions, ensuring alignment with divisional and organisational objectives. • Develop and implement RPA/ technology solutions to transform and improve HR functions and processes. • Lead and build the HR dashboards and data models together with the HR partners and process owners and link it to business outcomes and drive analysis. • Lead, design and implement seamless employee data architecture and data flows with the consideration of single source of truth (SSOT), data security measures and data governance. • Championing the adoption of digital tools and methodologies to streamline processes and improve overall productivity within HR. • Proactively engaging with key stakeholders to understand their workforce needs and requirements for technology solutions and promoting improved adoption and user empowerment. • Ensuring compliance with IMs, standards, and security protocols to safeguard corporate and employee data and operations in alignment with regulatory requirements.

What we are looking for

• 7 to 10 years of relevant experience in at least a total of 2 Human Resource domains. • Minimum 1 to 2 years of experience in project management and also as part of the key project team in Global HRIS Cloud (SaaS) or on-premise related implementation. • Successfully developed and implemented 2 to 4 Robotic Process Automation (RPA) solutions in Human Resource processes. • Relevant Tertiary and Degree in Business Administration, Human Resource, Information Technology, or a related field. • A passion for embracing change, fostering creativity, and championing innovation in HR technology and data analytic solution development, process improvement and digitalisation efforts. • Have strong analytical skills that like to analyse complex data, identify trends, and derive actionable insights to drive HR technology solutions and digital initiatives. • Able to lead and influence cross-functional teams, drive change, and foster a culture of collaboration and continuous improvement. • Strong verbal and written communication skills to engage stakeholders, convey technical concepts to non-technical audiences, and collaborate effectively across teams. • Employee-centric with a focus on understanding business needs and aligning RPA/ technology solutions to meet those needs effectively. • A person who passionate about data and appreciate the quality of data so to harness the power of data. • A meticulous and dedicated person who uphold compliance, safeguarding data security, and ensuring accuracy in measuring and reporting on digitalisation effectiveness. • Proficiency in change management principles, with the ability to facilitate smooth transitions and drive adoption of technology solutions. Key Competencies Required: • Thinking Clearly & Making Sound Judgements – Strong analytical and critical thinking abilities to support the crafting of sound policy recommendations; ability to grasp timelines, operating context and ground realities. • Learning & Putting Skills into Action - Possesses the drive and curiosity to learn and apply new skills, knowledge and new ways of working. • Improving & Innovating – Ability to seek continual improvements, and to innovate and experiment while managing the risks involved. • Working Effectively with Stakeholders – Ability to mobilise and rally partners and stakeholders towards a collective purpose. As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergo further assessment.

About Ministry of Health

The Ministry of Health’s (MOH) vision is to champion a healthy nation with our people – to live well, live long and with peace of mind. As an open country constantly exposed to an interconnected world, Singapore faces complex issues in public healthcare. MOH constantly grapples with new challenges brought on by an increasingly globalised world, a rapidly ageing population and rising expectations. MOH’s responses to these challenges include preventing and managing the outbreak of diseases such as SARS and Influenza A (H1N1), designing a healthcare system that delivers care in an integrated and effective manner, growing the capacity and capabilities within the sector, and managing healthcare inflation. As an MOH officer, you will be involved in formulating and implementing policies that guide Singapore’s healthcare ecosystem. You will work alongside a team with varied skills and backgrounds, but with the common goals of (i) promoting good health and reducing illnesses; (ii) ensuring that Singaporeans have access to good and affordable healthcare; and (iii) pursuing medical excellence. Your work will have far-reaching impact on the health and lives of Singaporeans.