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Inland Revenue Authority of Singapore

Internship - Service Branch

Inland Revenue Authority of Singapore

Internship

Closing on 28 Feb 2025

What the role is

At IRAS, we aim to be a leading tax agency known for our efficient services, expertise and integrity. By being part of our internship programme, you will have the opportunity to interact with taxpayers and explore enhancements to streamline the work processes.

What you will be working on

- Ensure timely and high quality written responses to taxpayers/employers/tax agents - Able to anticipate, negotiate and resolve taxpayers/employers/tax agents’ issues, minimally within one contact  - Identify gaps or areas for improvement from daily interactions with taxpayers and employers and suggest recommendations to improve taxpayer service experience

What we are looking for

- Excellent in written and verbal communication skills such as effective and empathy writing and negotiation skills - Intermediate literacy in digital and AI productivity tools e.g. online chat systems

About Inland Revenue Authority of Singapore

Our Mission: • Act as an agent of the Government and provide service in administering, assessing, collecting and enforcing payment of taxes • Advise the Government and represent Singapore internationally on matters relating to taxation