At IRAS, we aim to be a leading tax agency known for our efficient services, expertise and integrity.
By being part of our internship programme, you will have the opportunity to interact with taxpayers and explore enhancements to streamline the work processes.
Internship - Service Branch
Inland Revenue Authority of Singapore
InternshipClosed
What the role is
What you will be working on
- Ensure timely and high quality written responses to taxpayers/employers/tax agents
- Able to anticipate, negotiate and resolve taxpayers/employers/tax agents’ issues, minimally within one contact
- Identify gaps or areas for improvement from daily interactions with taxpayers and employers and suggest recommendations to improve taxpayer service experience
What we are looking for
- Excellent in written and verbal communication skills such as effective and empathy writing and negotiation skills
- Intermediate literacy in digital and AI productivity tools e.g. online chat systems
About Inland Revenue Authority of Singapore
Our Mission:
• Act as an agent of the Government and provide service in administering, assessing, collecting and enforcing payment of taxes
• Advise the Government and represent Singapore internationally on matters relating to taxation
About your application process
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Inland Revenue Authority of Singapore or the wider Public Service.