To understand datasets and metrics which are important for Service Delivery monitoring, using data visualisation and analytics skills to extract, transform and create dashboards to meet users' needs.

Intern, Service Delivery Insights
Ministry of Manpower
Internship
Closing on 15 Apr 2025
What the role is
What you will be working on
1. To understand the revised metrics and datasets related to Service delivery, and understand how users may need to monitor these pieces of data in order to create actionable insights.
2. To conceptualise and create Dashboards to enable easy user understanding, pulling data from MOM's databases, processing them, and creating effective visualisations using Tableau.
3. Where applicable, the intern may also run analyses on the datasets to generate insights which would aid in understanding MOM's service delivery better.
What we are looking for
'- SQL
- Data Storytelling
- Data Analysis
- Tableau Dashboard Creation
- Python (good-to-have)
About Ministry of Manpower
The Ministry of Manpower (MOM) aims to develop a productive workforce and progressive workplaces, for Singaporeans to have better jobs and a secure retirement. In a rapidly changing global economic landscape, Singapore’s workforce and workplace practices have to remain adaptable. MOM’s policies help enhance the workforce’s profile, promote lifelong employability and income security for Singaporeans, as well as foster excellent working environments that are fair and safe. As an MOM officer, you will get to work in a range of exciting areas to help the Ministry attain its goals, including manpower policy, industrial relations, workplace safety and foreign employment regulation. MOM is committed to creating an inclusive employee experience for all.