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People's Association

Senior Manager (HR Ops-Tech Innovation)

People's Association

Fixed Terms

Closing on 24 May 2025

What the role is

As Senior Manager (HR Ops-Tech Innovation), you will play a crucial role in supporting the implementation of cutting-edge HR technology initiatives and process improvements that enhance our operational efficiency. This position places you at the heart of our organisation's digital transformation journey, offering a unique opportunity to contribute significantly to shaping the future of HR operations.
You will collaborate with cross-functional teams to deploy data-driven strategies and leverage emerging technologies, creating a more agile and digitally-empowered work environment. Your expertise will be vital in supporting the reimagining of HR processes and driving organisational effectiveness. If you are passionate about applying technological innovations to HR operations and inspiring digital change, this role provides an excellent platform to make a meaningful impact in HR and organisational development.

Key duties and responsibilities that need to be performed to meet the primary objective of the job.  This will include the important result areas (what) along with the rationale (why).

HR-Tech Adoption & Change Management:

  • Implement new HR technologies and digital solutions
  • Support the development and implementation of change management plans for new technologies adoption
  • Develop related resources or training materials to nurture a digital-first mindset

Business Processes Transformation and Optimisation

  • Analyse and improve HR workflows and procedures
  • Implement process automation to enhance operational efficiency
  • Monitor and report on operational efficiency KPIs
  • Stay abreast of emerging HR technologies and industry trends, evaluating their potential application within the organisation and recommending innovative solutions

Systems Management and Optimisation

  • Identify and implement process improvements within existing systems such as Workday, Careers@Gov, Intranet, E-Registry etc.  
  • Collaborate with system owners to ensure seamless integration of HR technologies and resolve issues and suggest enhancements functionality

Data Governance and Records Management

  • Implement HR records management strategies
  • Enforce HR data governance policies
  • Ensure compliance with data protection regulations
  • Support database management and optimisation efforts

Other Duties

Perform other duties as and when assigned

Experience     

Minimum - At least 3 years of experience in HR role. Proficiency in HR information systems.

Desired - Experience in HR process improvement and change management. Knowledge of data analytics.

Only shortlisted candidates will be notified.

Successful candidates will be given a 3-year contract.

About People's Association

The People’s Association was set up in 1960, in a time of racial and communal strife, to foster racial harmony and social cohesion. Today, we continue to be driven by the same purpose - to build an inclusive, united and resilient Singapore. We create spaces and opportunities for people of different backgrounds to participate and volunteer in their community. Through community participation, we connect people and deepen relationships to build communities of mutual care and trust.