Project title: AI integration and change management for WINS-Work Permit system 1) To investigate potential use cases for AI integration into WINS, leveraging best practices in public and private sector and innovative technologies, to enhance efficiency, decision making and user experience 2) To design and implement an engagement strategy to ensure effective communication, buy-in and feedback from internal and external stakeholders for WINS-WP

1) To research publicly available use cases of AI for similar systems - focus areas could include process automation, data analytics, fraud detection and user support - Propose specific AI applications for new system - Evaluate feasibilty and potential challenges (2) To assist WPPO team in developing change management and engagement strategies, including conducting workshops, focus group discussions and analysis/sense-make insights

Studying in fields of business, data science, mathematics, statistics, computer science / AI, engineering or equivalent; and interest in business transformation, change management and engagement

The Ministry of Manpower (MOM) aims to develop a productive workforce and progressive workplaces, for Singaporeans to have better jobs and a secure retirement. In a rapidly changing global economic landscape, Singapore’s workforce and workplace practices have to remain adaptable. MOM’s policies help enhance the workforce’s profile, promote lifelong employability and income security for Singaporeans, as well as foster excellent working environments that are fair and safe. As an MOM officer, you will get to work in a range of exciting areas to help the Ministry attain its goals, including manpower policy, industrial relations, workplace safety and foreign employment regulation. MOM is committed to creating an inclusive employee experience for all.