Project title: AI integration and change management for WINS-Work Permit system 1) To investigate potential use cases for AI integration into WINS, leveraging best practices in public and private sector and innovative technologies, to enhance efficiency, decision making and user experience 2) To design and implement an engagement strategy to ensure effective communication, buy-in and feedback from internal and external stakeholders for WINS-WP

1) To research publicly available use cases of AI for similar systems - focus areas could include process automation, data analytics, fraud detection and user support - Propose specific AI applications for new system - Evaluate feasibilty and potential challenges (2) To assist WPPO team in developing change management and engagement strategies, including conducting workshops, focus group discussions and analysis/sense-make insights

Studying in fields of business, data science, mathematics, statistics, computer science / AI, engineering or equivalent; and interest in business transformation, change management and engagement

Championing Human Potential for a Thriving Singapore Singaporeans are at the heart of what we do. The Ministry of Manpower (MOM) empowers our people and fosters a thriving, inclusive workforce that drives Singapore's growth and prosperity. By working closely with our tripartite partners, industry and community stakeholders, we strive to create workforce and workplace policies that foster resilience, adaptability, and a bright future for a thriving Singapore. As an MOM officer, you will be part of this meaningful mission, contributing across diverse and impactful areas - from shaping forward-looking and effective manpower policies and strengthening industrial relations, to enhancing workplace safety standards and ensuring balanced local and foreign workforce regulations. Here at MOM, we are committed to creating an inclusive experience not just for our national workforce, but also for our officers who work tirelessly to champion human potential for a thriving Singapore.