Project title: SGWorkPass Project Team
To support SGWorkPass Office to engage and educate foreign workers, employers and commercial service providers on Digital Work Pass.
The SGWorkPass app provides a safe and trusted platform for foreign workers (FWs), including foreign professionals, to access detailed employment information. The app facilitates a high touch engagement with foreign workers and will be developed to allow them to transact with MOM on a broad range of employment matters at various points of their employment journey.
This will also provide interns to have a better understanding and appreciation of how workers adapt to technological advancements that can aid them in their employment journey in Singapore.
Internally, interns will also gain experience on how the SGWP project office operates, including aspects such as liaising with vendors, conducting user acceptance tests, and procurement-related work.

Intern, Customer Operations (SG Work Pass), WPD
Ministry of Manpower
InternshipClosed
What the role is
What you will be working on
1) To assist in setting up and running roadshows and events at dorms and migrant workers recreation centres to generate outreach for Digital Work Pass
2) To assist team to draft content like outreach emails, website information, FAQs etc
3) To assist team to translate material to other languages. Process involves liaising with translation vendors, SGWP vendor, procurement requests etc
4) To assist in other projects like SGWP/Singpass on-boarding for foreign workers, self-help enrolment kiosks POC etc
5) To assist in user testing for new features and functions on the SGWP app
What we are looking for
1. Experience in using design software like Canva (not a hard requirement)
2. An outgoing personality
3. Comfortable with interacting with foreign workers at dorms and recreation centres
About Ministry of Manpower
Championing Human Potential for a Thriving Singapore
Singaporeans are at the heart of what we do. The Ministry of Manpower (MOM) empowers our people and fosters a thriving, inclusive workforce that drives Singapore's growth and prosperity. By working closely with our tripartite partners, industry and community stakeholders, we strive to create workforce and workplace policies that foster resilience, adaptability, and a bright future for a thriving Singapore.
As an MOM officer, you will be part of this meaningful mission, contributing across diverse and impactful areas - from shaping forward-looking and effective manpower policies and strengthening industrial relations, to enhancing workplace safety standards and ensuring balanced local and foreign workforce regulations. Here at MOM, we are committed to creating an inclusive experience not just for our national workforce, but also for our officers who work tirelessly to champion human potential for a thriving Singapore.