Project title: Expand and scale implementation of workflow and process automation solutions to improve officer productivity To assist in scaling low-code GovTech automation and GenAI solutions in MOM's Work Pass Division by collaborating with operations teams to create innovative workflows and process improvements. This will involve close partnership with our technology solution providers and GovTech.

1) To build understanding of the suite of Govtech's ready-to-use GenAI and automation solutions (Like AiBots, Plumber) 2) To expand onboarding of identified Forms and processes to automate workflows 3) To explore last mile implementation of innovative workflow and process improvement initiatives - Establish connections with systems through webhooks and API to ensure seamless and integrated processing experience. 4) To collaborate with other interns to explore opportunities to scale ongoing efforts and evaluate potential use for AI Agents in our processes

1. Strong interest and appreciation of the GenAI wave, understanding its potential and possibilities across various use cases 2. Proficiency in coding and familiarity with low code and no code automation tools 3. Ability to effectively communicate with users, and take a systems view across different intitiatives to explore synergies 4. An experimentative mindset, being meticulous - pay attention to details while keeping in mind the big picture 5. Experience in team-based operations will be an advantage

The Ministry of Manpower (MOM) aims to develop a productive workforce and progressive workplaces, for Singaporeans to have better jobs and a secure retirement. In a rapidly changing global economic landscape, Singapore’s workforce and workplace practices have to remain adaptable. MOM’s policies help enhance the workforce’s profile, promote lifelong employability and income security for Singaporeans, as well as foster excellent working environments that are fair and safe. As an MOM officer, you will get to work in a range of exciting areas to help the Ministry attain its goals, including manpower policy, industrial relations, workplace safety and foreign employment regulation. MOM is committed to creating an inclusive employee experience for all.