The Ministry of Home Affairs (MHA) aspires to be a world-class organisation in delivering safety and security for our people. In pursuing our mission to make Singapore our Safe and Secure Best Home, we remain always constant and true to our core values of Honour and Unity. The Operations Officer (OO) assists Senior Assistant Director, ODR to enhance HCCC’s operational capability and readiness by managing projects relating to HCCC. The OO is required to work closely with various agencies to ensure HCCC is equipped with the essential sense making tools to aid HCCC in situational awareness and decision-making process.

Principal Accountabilities: 1. OO ODR will handle the daily operational development and coordination matters. OO ODR will need to ensure the operational readiness and maintenance of mission–critical systems which must be in working order at all times. During systems failure, OO ODR needs to engage different vendor/system owners and coordinate the effort required to rectify the problems timely. 2. OO ODR will need to constantly scan for emerging new and suitable systems required for HCCC to conduct early detection and monitoring of incidents. 3. OO ODR must proactively identify and implement procedures to sustain and enhance HCCC’s operational system requirements. The OO ODR will need to make recommendations on systems that meet HCCC’s operational needs based on the information gathered. 4. OO ODR is required to handle the procurement for the systems identified by HCCC. 5. OO ODR is responsible for managing projects/assignments related to enhancing operational processes/capabilities by working with staff from internal/external agencies/departments and vendors.

Job Requirements: 1. Good communication and interpersonal skills as a substantial part of the work lies in being able to engage and network at all levels. 2. Resourceful, independent learner, thinker, and driver. Takes initiative and works well with others. 3. Possesses good analytical acumen. 4. Preferably with basic Information & Communications Technology (ICT)-related skills/knowledge and experience in procurement processes. 5. Meticulous in planning and ensuring project timelines are on schedule. 6. Able to work under tight timeline. All new appointees will be appointed on a two-year contract in the first instance. We wish to inform that only shortlisted candidates will be notified within 30 days upon closing of the advertisement.

We work as a team, in partnership with the community, to make Singapore our safe and secure Best Home.