Temp 6 months (+ optional 6 months extension) Executive (Business Partnerships)

[Key Responsibilities]: The Business Partnerships (BP) cluster supports agencies in workforce transformation and HR policy implementation, together with the policy clusters. BP also oversees labour management relations for the Public Service, supports the Senior Personnel Boards and coordinates service-wide emergency preparedness. As part of the HR Systems team within BP, you will be supporting the Team Lead in the following projects: • LLM-powered Q&A bot. Your tasks include (but not limited to) the following: o Prepare data by extracting information from the HR Portal o Clean up and verify the extracted information before and after file conversions o Prepare questions and expected answers for use to test the chatbot o User-test the chatbot prototype, which includes validating, providing feedback and re-testing • Work Processes Review. Your tasks include (but not limited to) the following: o Tap on technological solutions (e.g. AI) to comb through and extract data from the Knowledge Management System o Analyse extracted data and identify commonly raised issues, and propose potential areas which could be streamlined, automated or improved on o Propose and implement options to re-engineer processes e.g. for submissions o Craft and conduct surveys where necessary

[Competencies Required]: • General digital savviness: Familiar and comfortable with using AI/IT tools independently. • Have some familiarity with data analytics / Business Process Re-engineering (BPR) • Possesses competencies in organizational, communication, attention to detail, and problem-solving • Comfortable working with data. • Proficient in Microsoft Office • Able to work independently as well as in a team in a fast-paced environment Applicants will typically be notified on whether they are shortlisted or not within 4 weeks of the closing date of the job posting.

[About PSD] The Public Service Division (PSD) aims to build a first-class Public Service for a successful and vibrant Singapore. We do this through public sector leadership development, capacity and capability building and the promotion of quality services at all levels of the Public Service. We are looking for outstanding candidates with the vision and passion to contribute to help shape Singapore. [Why Join Us] When you join PSD, you become part of a community that learns together and cares for one another. We look out for your well-being and partner you in your career growth. Being in the business of developing People and driving transformation makes our work deeply Purposeful. What you do will impact our public officers and agencies, and in turn make a difference to Singapore and Singaporeans. If you share our passion in reimagining the Possibilities and pushing boundaries to shape a first-class Public Service, we welcome you to join us! You can also connect with us via LinkedIn at https://www.linkedin.com/company/public-service-division |People, Our Pride| Service, Our Pledge | Integrity, Our Core | Excellence, Our Quest|