Division/Branch Description:
The Gambling Safeguards Division (GSD) oversees gambling social safeguards and preventive and rehabilitative programmes for individuals and families affected by problem gambling. Additionally, it serves as the Secretariat to the National Council on Problem Gambling (NCPG).
Ministry Of Social And Family Development
Assistant Director (Operations & Transformation), RPG/GS
Permanent/ContractClosed
What the role is
What you will be working on
Brief description of Job Scope:
In this role, you will provide support to the NCPG in administering gambling social safeguards to protect vulnerable individuals and families from problem gambling. Your responsibilities will include planning and managing the operations of programmes, ensuring their alignment with objectives and service standards, undertake reviews and establish systems and processes to enhance service delivery efficiency and safeguards’ effectiveness, across the division.
Responsibilities:
• Plan and manage operations of NCPG social safeguards
• Lead and manage a team in implementing social safeguard programmes
• Establish systems and ensure that operational standards are upheld
• Monitor and interpret operational data to ensure programme alignment with policy objectives
• Undertake reviews to enhance service delivery and streamline work processes
• Interface with adjacent divisions overseeing policy and operations policy to support policy reviews, legislative enhancements, outcome reporting, etc
What we are looking for
Requirements:
• Minimum of 6 years of work experience, including 2 years in a supervisory role
• Strong interpersonal and communication skills
• Self-motivated individual with a dedication to service delivery
• Strong background in service transformation and project management
• Experience in data analytics and data visualization tools
About your application process
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Ministry Of Social And Family Development or the wider Public Service.
About Ministry Of Social And Family Development
Join Us at MSF for a Meaningful, People-Centric Career!
At MSF, our mission is to nurture and build resilient individuals, strong families, and a caring society. We offer meaningful and impactful people-centric careers in the design and delivery of policies, services and programmes. We are an all-inclusive and family friendly workplace where career growth is prioritised through a comprehensive suite of development opportunities to help our officers succeed today as well as be future-ready. We do this through various formal and informal learning and development programmes for officers to build different competencies and gain diverse work experiences within MSF, the Public as well as the Social Service Sectors.
Learn more about Ministry Of Social And Family Development