The research function in the Institute of Public Administration and Management, Service and Operations Management Team advances thinking in regulatory, compliance and enforcement (RCE) management for the Singapore public sector. As a researcher, you will spearhead the advancement of thought leadership in RCE management, whilst developing and implementing learning products and interventions to stimulate discourse and generate valuable insights. Your primary focus will be the learning and development of public sector practitioners and leaders in RCE functions, where research supports practitioners in delivering and implementing strategies to deliver excellent RCE operations and services to achieve intended outcomes.

The role of a researcher includes: • Developing and driving efforts to build a community for RCE practitioners through various platforms (e.g. organising Community of Practices, managing a microsite, curating regular newsletters). • Designing and facilitating discussions on RCE management with public sector practitioners and leaders to share research findings, best practices, and pertinent issues and challenges for the public sector RCE communities. • Proposing research topics, designs and plans in RCE management, especially to support RCE operations and services targeted at citizens and businesses. • Conducting research on key emerging trends in RCE management, and drawing insights that are contextualised for the Singapore public sector. • Uncovering citizens’ insights for RCE management using appropriate research methods, including but not limited to surveys, ethnographic interviews, intercept interviews, focus group discussions, contextual inquiries, observations, etc. • Translating research insights into learning products and interventions such as articles, videos, podcasts, infographics, toolkits, scenarios, games, simulations, case studies and papers on the topic of RCE management to meet learning needs both within and beyond the classroom. • Organising advisory panel meetings, roundtables, seminars and lectures helmed by local and international practice leaders and academics to raise awareness of current and emerging RCE management issues. • Providing advisory and consultancy services to public sector agencies, and managing multi-disciplinary projects.

We are looking for someone who can value-add by bringing in inquisitive and analytical perspectives, and has a flair for communicating research in ways that facilitate the learning of the diverse RCE community. In particular, we are looking for someone who: • Has a keen interest in the management and delivery of public services • Possesses strong analytical skills • Possesses strong written and oral communication skills to put across research in a way that engages learners • Is able to engage and manage stakeholders at various levels • Is able to work both independently and in a team • Is self-motivated, innovative, enterprising and adaptable

The Civil Service College (CSC) is a statutory board under the Public Service Division, Prime Minister’s Office. We are the central learning institution for the Singapore Public Service and we partner government ministries and agencies to develop people for a first-class public service. CSC brings together public officers from diverse backgrounds and provides them with opportunities for learning and skills upgrading. Our service-wide networks enable public officers to build capabilities, develop shared ethos and gain deeper perspectives, creating a collaborative environment for dialogue and knowledge sharing. Through our programmes and services, CSC aims to strengthen strategic capacity in governance, leadership, public administration and management for the Singapore Public Service.