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MHA - Singapore Civil Defence Force (SCDF)

SO EMS Data Compliance & Quality

MHA - Singapore Civil Defence Force (SCDF)

ContractClosed

What the role is

Reports to SSO EMS Data Management, EMS Plans & Policy Branch and is responsible for managing data sharing agreements (beyond WOG) for data specific to EMS operations and prehospital emergency care outcomes, while ensuring compliance with regulatory and legal frameworks such as IM8. Works with requestors to understand their specific use cases and aims to serve the request in compliance with data sharing best practices and IM8 requirements. Maintains and upkeep infrastructure for structured and unstructured data in the EMS Department to ensure robustness of data availability for any future use.

What you will be working on

I. Gatekeep and facilitate sharing of EMS data between all internal and external parties, including the cataloguing and inventory of data shared • Liaise with both internal and external EMS stakeholders on use cases requiring EMS data. • Clarify EMS data items requested and ensure the necessity and legitimacy of the data requested. • Map out the data linkage, i.e. the data sources, systems and stakeholders that will be involved in the end-to-end processing and management of the data. • Work with Transformation & Future Technology Dept to coordinate data governance and ensure compliance to prevailing policies on EMS data to be shared. II. Safeguards for Personally Identifiable Information (PII) in EMS systems • Be familiar with existing and future updates on (1) IM8 requirements on data governance and (2) the Personal Data Protection Commission (PDPC)’s NRIC Advisory Guidelines for Public Sector Agencies. • Implement guidelines for EMS data that is shared. • Maintain a master list of all EMS processes involving collection of NRIC data, and conducting reviews on the necessity of such processes to collect NRIC data. • Develop internal checks and balances to identify and rectify improper use of PII in EMS systems, such as via monthly data security audits. III. Record keeping for purpose of data governance • Keep record of data requests, agencies involved and data shared. • Collate the research outcomes for which the requested data was used. IV. Data steward within the EMS to ensure robust data infrastructure, collection and maintenance • Provide inputs for updates or modifications to data systems from data governance perspective or requirements. • Clean, maintain and upkeep structured and unstructured data infrastructure in EMS.

What we are looking for

I. Possess experience and critical thinking skills to apply data visualisation principles and best practices. II. Able to communicate with stakeholders to improve data infrastructure and collection process that will support better use of the available data III. Able to utilise statistical software and tools IV. Able to understand the EMS context to interpret the results of data analysis and communicate findings to stakeholders in a clear and actionable manner V. Able to understand the uses, strengths, and limitations of various techniques VI. Able to convey technical matters to non-technical audience VII. Able to critically evaluate different results and assumptions behind them and propose most suitable one(s)

About MHA - Singapore Civil Defence Force (SCDF)

The Singapore Civil Defence Force (SCDF) is a uniformed organisation under the purview of the Ministry of Home Affairs. The main role of SCDF is to provide fire-fighting, rescue and emergency ambulance services; mitigating hazardous materials incidents, as well as formulate, implement and enforce regulations on fire safety and civil defence shelter matters. In 1982, the National Civil Defence Plan was launched which spearheaded the emergency preparedness for the nation. With the enactment of the Civil Defence Act in 1986, the SCDF was established as an independent organisation under the Ministry of Home Affairs (MHA). In the same year, the Hotel New World collapse paved the way for joint operations between the SCDF and Singapore Fire Service (SFS). Due to the similarity in roles and functions, the SCDF and SFS were formally integrated on 15 April 1989. Over the years, the SCDF has improved its life saving operations through innovations and programmes to enhance her fire-fighting, rescue capabilities and public education plans. The Light Fire Attack Vehicle (The Red Rhino) and Tracked Fire-Fighting Vehicle are some of the customized solutions which the force has developed to increase its operational capabilities. The SCDF also actively engages the local community through its wide-ranging public educational programmes and community-based activities to enhance the resilience and emergency preparedness of the civilian population. Today, the Force is recognised by the population as a professional body of well-trained officers and men geared to respond to all types of life-threatening emergencies round-the-clock. An operationally ready SCDF, working hand-in-hand with a prepared and resilient population, helps to ensure that the nation is capable of handling any untoward eventualities.