Your key responsibilities include, but are not limited to:

Employee Engagement and Feedback

• Conduct Employee Engagement Surveys and regular pulse checks to gather employee feedback

• Analyse data to identify trends and implement initiatives that improve workplace culture and experience

• Participate in periodic reviews to understand the evolving needs and expectations of our diverse workforce

Employee Engagement Initiatives and Events

• Design and implement programmes that strengthen employee engagement and satisfaction.

• Organise organisation-wide events and activities e.g. management-staff engagement sessions, staff engagement and appreciation events, to strengthen the sense of community and recognition in the workplace.

• Lead vendor coordination and be responsible for all necessary procurement administration and compliance.

Workplace Innovation and Adaptation

• Develop innovative approaches to adapt to hybrid work models and emerging workplace technologies.

Benefits Administration and Policy Review

• Manage employee benefits administration and contribute to the review of policies such as leave, medical scheme, WICA insurance and staff-related awards.

• Relevant qualifications in Human Resources, Business Management or related fields

• At least 4 years of relevant work experience, with familiarity in employee engagement and staff well-being

• Excellent interpersonal and communication skills, with a collaborative mindset to deliver value-added HR services

• A team player who is independent, resilient, and resourceful with a proven ability to build strong stakeholder relationships and drive meaningful change

• Strong data analysis skills, with the ability to leverage employee feedback and HR metrics to enhance employee engagement and workplace culture initiatives

• Experience with Workday HR System, Robotics Process Automation, Chatbots or Macro programming is an advantage.