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Government Technology Agency

Site Reliability Engineer, Singpass

Government Technology Agency

Permanent

What the role is

GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

Who we are:

We aim to provide reliable digital identity for Singapore that streamlines transactions, enables businesses, and protects against fraud. This involves improving the online transaction experience with Singpass and Corppass while keeping it secure. It includes everything from building better frontend applications for residents and keeping an eye on fraudulent transactions to improving internal operations and working with our partners.


Seeking an experienced Site Reliability Engineer to run our production environment, building a reliable and sustainable systems and applications through automation and uplifts


What you will be working on:

  • Run production environment by monitoring availability and taking a holistic view of the system health

  • Gather and analyse metrics and logs from both operating systems and applications to assist in capacity planning, performance tuning and fault finding

  • Build software and system to manage platform infrastructure and applications such as implementing self-service modules

  • Improve reliability and quality of our applications and supporting infrastructure through analytic, and building of proactive monitoring and auto remediation

  • Create sustainable systems and services through automation and uplifts

  • Measure and optimize system performance, with continuous improvement and pushing our capabilities forward

  • Provide primary operational support and engineering for multiple large distributed applications

What we are looking for:

  • 8 years of experience in On-Prem and Cloud platforms mainly on automation of Infrastructure configuration and management

  • Sound knowledge in DevOps development techniques, such as CI/CD and Agile

  • Proficient in building and managing highly available and scalable IT infrastructure, with knowledge on Container/Virtualization, version control tools such as Bitbucket and Continuous integration and deployment tools such as Bamboo

  • Proficiency with at least one of these languages: Golang/Python/PowerShell/Ruby

  • Experienced with BMC TrueSight Orchestration and integration with other tools such as BMC Remedy and TrueSight Operations Management

  • Infrastructure as Code frameworks, such as: SaltStack /Puppet/Terraform/Ansible

  • Able to work independently and deliver results within specified deadlines

  • Should have the ability to communicate both verbally and in writing with users, vendors and management.

  • Ability to communicate complex interaction concepts clearly and persuasively across different audiences and varying levels of the organization

Ways to stand out from the crowd:

•          Knowledge on coding and scripting such as Infrastructure-as-Code (IaC)

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe it is key to innovation. 

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks.

  

We champion flexible work arrangements (subject to your job role) and trust you to manage your time to deliver your best.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers.

About Government Technology Agency

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity. At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions. GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do. Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today! Learn more about GovTech at tech.gov.sg.