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Government Technology Agency

Senior Product Designer, Singpass

Government Technology Agency

PermanentClosed

What the role is

GovTech is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity.

At GovTech, we offer you a purposeful career to make lives better where we empower our people to master their craft through robust learning and development opportunities all year round.

Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

What you will be working on

As a Senior Product Designer with Singpass, you will help design and scale one of Singapore’s most important digital platforms. Singpass is the National Digital Identity that powers secure and seamless experiences for individuals and businesses alike. You’ll be part of the Partner Services domain, where we design APIs, tools, and integration experiences that enable partners to adopt Singpass capabilities like Sign, Verify, and more. This role is ideal for experienced individual contributors who enjoy solving complex, system-level problems and mentoring junior designers—with a clear pathway to grow into a future leadership role. You will report directly to the Head of the Design Function at Singpass

What you will work on

  • Lead end-to-end design for partner-facing platforms, dashboards, and integration experiences.

  • Collaborate with PMs, engineers, and policy teams to ensure solutions are secure, usable, and scalable.

  • Conduct and apply user research to understand partner needs and identify product opportunities.

  • Translate technical requirements into clear, intuitive design solutions with consistent design patterns.

  • Mentor junior designers and support design critiques, sharing best practices and guiding growth.

  • Contribute to the evolution of our design systems, documentation, and internal tooling.


 

What we are looking for

  • Minimum 6 years of product or UX design experience, with a strong portfolio showcasing systems thinking and polished execution.

  • Strong interaction and visual design skills, with the ability to simplify complex user flows.

  • Excellent communication and facilitation skills to influence product direction and align stakeholders.

  • Experience guiding or mentoring other designers.

  • Experience working on B2B platforms, developer tools, or API-based products.

  • Familiarity with identity, security, or digital authentication workflows.

  • Interest in growing into a team leadership role.

Why join us

  • Design for national scale – Contribute to trusted digital identity solutions used by millions of people and businesses.

  • Tackle meaningful complexity – Work across diverse industries and solve challenges that balance usability, security, and scale.

  • Shape design culture – Mentor others and work closely with the head of design to raise the bar for design excellence.

  • Future leadership path – Grow your influence now as a strong IC with a view toward leadership in the future.

More about working at GovTech

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe it is key to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks.

We champion flexible work arrangements (subject to job role) and trust you to manage your time to deliver your best.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers.

About Government Technology Agency

The Government Technology Agency (GovTech) is the lead agency driving Singapore’s Smart Nation initiatives and public sector digital transformation. As the Centre of Excellence for Infocomm Technology and Smart Systems (ICT & SS), GovTech develops the Singapore Government’s capabilities in Data Science & Artificial Intelligence, Application Development, Smart City Technology, Digital Infrastructure, and Cybersecurity. At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions. GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do. Play a part in Singapore’s vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today! Learn more about GovTech at tech.gov.sg.