The goal of Family Life Group (FLG) is to nurture a family-friendly society by strengthening family
resilience through all stages of life, and to support families to overcome early risks and challenges to
family relationships. The Operations Planning & Transformation (OPT) Division is responsible for
developing the overall operational plans to strengthen and support families through all stages of life. It
also oversees transformation, data and digitalisation, capability development and engagement
strategies for FLG
Ministry Of Social And Family Development
Senior Manager/Assistant Director (Planning and Transformation)
Permanent/ContractClosed
What the role is
What you will be working on
You will be part of the Operations Planning & Excellence (OPE) Branch that oversees the development
of the suite of FLG services and programmes, spearheads FLG’s workplan and transformation plans, in
order to enhance customer experience, improve service delivery and programme effectiveness.
You will be a key member of the Ops Planning team responsible for planning, formulating and enhancing
the overall suite of family services and programmes across the FLG Divisions, to deliver MSF’s strategic
outcomes of encouraging marriage and parenthood, reducing marriage dissolution, and improving
family resilience. The role involves:
• Conduct systems-level review and planning for the overall suite of FLG services and
programmes that involves both Ministry and Whole-of-Government (WOG) stakeholders.
• Identify gaps and opportunities to improve service delivery and programme implementation to
better serve families through all stages of life.
• Evaluate and address cross-cutting service gaps and enhance customer experience.
• Spearhead FLG’s workplan and transformation plans
What we are looking for
• At least 5 years of experience in ops planning and/or policy and strategy development work.
• Strong analytical and critical thinking, writing and communication skills.
• Ability to analyse issues from a strategic and systems perspective, while having a good grasp of details and
processes.
• Ability to conceptualise quickly, multi-task and work under pressure.
• Strong problem-solving skills.
• Good stakeholder engagement and management skills.
Ability to work independently and in team
About your application process
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Ministry Of Social And Family Development or the wider Public Service.
About Ministry Of Social And Family Development
Join Us at MSF for a Meaningful, People-Centric Career!
At MSF, our mission is to nurture and build resilient individuals, strong families, and a caring society. We offer meaningful and impactful people-centric careers in the design and delivery of policies, services and programmes. We are an all-inclusive and family friendly workplace where career growth is prioritised through a comprehensive suite of development opportunities to help our officers succeed today as well as be future-ready. We do this through various formal and informal learning and development programmes for officers to build different competencies and gain diverse work experiences within MSF, the Public as well as the Social Service Sectors.
Learn more about Ministry Of Social And Family Development