The role is responsible for overseeing administrative operations with a focus on records management, knowledge management, and developing and implementing initiatives that enhance employee wellness and drive the organisation's social responsibility agenda, creating a positive social impact and fostering a caring workplace culture.
The ideal candidate will be a well organised and resourceful individual, with the ability to handle multiple priorities in a dynamic environment and work independently. He/she should demonstrate genuine care and concern for the wellbeing of others.
The ideal candidate will be a well organised and resourceful individual, with the ability to handle multiple priorities in a dynamic environment and work independently. He/she should demonstrate genuine care and concern for the wellbeing of others.
What you will be working on
You will be responsible for: -
Knowledge and Records Management
- Review and strengthen existing records management policies and procedures, ensuring compliance with regulatory requirements and organisational standards whilst maintaining proper documentation lifecycle management
- Lead NAC's knowledge management initiatives, including enhancing and maintaining records repository system, facilitating knowledge sharing, and implementing best practices for information capture and dissemination
- Oversee the digitisation of records and implementation of electronic document management systems, ensuring proper classification, storage, and retrieval of information
Staff Wellbeing
- Design and implement holistic staff wellness programmes and initiatives such as monthly snacks, health screening exercises and mental wellbeing workshops
- Use a methodical approach to monitor and evaluate the effectiveness of wellbeing programmes through regular surveys, feedback sessions, and data analysis
- Manage the Wellness Ambassador programme and serve as a confidential point of contact for staff seeking support
- Draft reports and policies and make presentations to management
Corporate Social Responsibility (CSR)
- Develop and execute the organisation's CSR strategy aligned with corporate values and sustainable development goals
- Identify and manage partnerships with CSR stakeholders (e.g. community organisations, charities, and social enterprises)
- Event planning and coordination of staff volunteers and community engagement activities under CSR framework
- Track and report on CSR initiatives
- Manage CSR budget and ensure cost-effective implementation of programmes
- Create internal communications to promote CSR initiatives and encourage staff participation
Recreation and Social Committee
- Perform regular review of Terms of Reference for Recreation and Social Committee (RSC) and to seek management’s approval for any change proposed
- Budget management and payment
- Manage the annual nomination of members and the handover of duties to incoming members
- Support RSC in bringing staff together through events and activities
- Working in a team, the officer will also cover the office administration such as hotline manning, facilities management and procurement as and when needed.
What we are looking for
- Minimum 5 years of experience in administrative management
- Candidates with prior experience in Records /Files Management would be preferred
- Meticulous attention to detail and strong analytical mindset with the ability to develop and implement systematic approaches to information management
- Excellent project management capabilities with demonstrated experience in leading organisation-wide initiatives
- Proactive and forward-thinking approach to identifying and mitigating potential risks
- Professional demeanour when dealing with challenging situations or stakeholders
- Resilient and adaptable with the ability to maintain effectiveness under pressure
- Strong commitment to continuous improvement and innovation
- Excellent presentation, written and verbal communication skills
- Service oriented with genuine empathy and patience when dealing with diverse stakeholder needs and concerns