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Ministry of Health

Senior / Manager / Assistant Manager (Audit, Inspection Programme Review)

Ministry of Health

Permanent/ContractClosed

What the role is

In this role, you will be at the support in the developing, implantation and review of regulatory policies for healthcare services and care models, ensuring that they align with patient safety risks and service complexity under Healthcare Services Act (HCSA). You will be working in a fast-paced and dynamic environment that would require the ability to manage multiple priorities and stakeholders at the same time.

What you will be working on

Your primary focus will be on implementing the Healthcare Services Act, working closely with MOH's Legal Office and the Attorney-General's Chambers (AGC) on legislative amendments and licence conditions. You will be responsible for planning and tracking policy review timelines, identifying regulatory gaps and supporting various workstreams, including operational workflows, IT system implementation and enforcement mechanisms. A key aspect of your role will involve assessing the impact of evolving healthcare models on existing regulatory standards. Stakeholder engagement will form a significant part of your responsibilities. You will plan and execute engagement initiatives, including focus group discussions and public consultations, for both new and existing regulatory standards. You will also provide comprehensive secretariat support to expert committees by coordinating meetings, preparing materials and reviewing committee composition. The role also involves analytical work in reviewing and redesigning inspection and audit programmes. You will analyse data from various sources, including inspections, audits and complaints investigations, to develop risk-based inspection schedules in collaboration with inspection teams. You will also be responsible for developing standardised assessment frameworks for regulatory actions and maintaining process control and document management frameworks within operational branches.

What we are looking for

• Education in healthcare related fields (e.g. Biomedical Science, Nursing, Pharmacy) • Postgraduate qualification in a healthcare-related discipline is an advantage • At least 3 to 5 years of relevant working experience in a healthcare setting • Prior working experience in the area of quality management, audit and inspection, policy formulation and/or implementation is an advantage • Good interpersonal skills • Good analytical, written and communications skills • Ability to work independently and in a Team • Proactive and able to work independently under pressure with minimal supervision • Possess high standards of professionalism personal discipline and integrity. Ideal candidate should also possess the following key competencies: • Thinking Clearly & Making Sound Judgements - Strong analytical and critical thinking abilities • Learning & Putting Skills into Action - Possesses the drive and curiosity to learn and apply new skills, knowledge, and new ways of working. • Improving & Innovating – Ability to seek continual improvements, and to innovate and experiment while managing the risks involved. • Working Effectively with Stakeholders – Ability to mobilise and rally partners and stakeholders towards a collective purpose. As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergo further assessment.

About Ministry of Health

The Ministry of Health’s (MOH) vision is to champion a healthy nation with our people – to live well, live long and with peace of mind. As an open country constantly exposed to an interconnected world, Singapore faces complex issues in public healthcare. MOH constantly grapples with new challenges brought on by an increasingly globalised world, a rapidly ageing population and rising expectations. MOH’s responses to these challenges include preventing and managing the outbreak of diseases such as SARS and Influenza A (H1N1), designing a healthcare system that delivers care in an integrated and effective manner, growing the capacity and capabilities within the sector, and managing healthcare inflation. As an MOH officer, you will be involved in formulating and implementing policies that guide Singapore’s healthcare ecosystem. You will work alongside a team with varied skills and backgrounds, but with the common goals of (i) promoting good health and reducing illnesses; (ii) ensuring that Singaporeans have access to good and affordable healthcare; and (iii) pursuing medical excellence. Your work will have far-reaching impact on the health and lives of Singaporeans.