We are looking for a service-oriented individual to join the Operations & Facilities Management Department which oversees the operation and maintenance of Government cemeteries, crematoria and columbaria. You will be stationed at either Mandai Crematorium & Columbarium or Choa Chu Kang Cemetery Complex and will play a key role in providing after-death care service.
Executive/Assistant Executive (Operations and Facilities Management Department)
National Environment Agency
Fixed Terms
Closing on 06 Sep 2025
What the role is
What you will be working on
Your job responsibilities include:
- Attend to customers on applications for services provided at the Mandai Crematorium & Columbarium or Choa Chu Kang Cemetery
- Attend to public enquiries/requests made via telephone or email or in person
- Review and process applications submitted by the applicant
- Perform daily revenue collection checks and compile revenue reports
- Perform administrative duties e.g., data entry, filing and sorting of documents
- Carry out data analysis of cases received and processed when necessary
- Perform other duties assigned by supervisor
What we are looking for
Job Requirements:
- Experience in Frontline E-services preferred
- Prior working experience in customer service would be an advantage
- Good Knowledge of Microsoft Office Applications
- Willing to work in after-death care service environment
- Mature, independent, responsible and resourceful
- Tactful, approachable and patient
- Meticulous and ability to multi-task
- Ability to interact and foster teamwork
- Communicate in a friendly manner and enjoy working with others
- Good organisational and administrative skills
- Willing to take initiatives
- Willing to work on weekends and public holidays
Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.
About National Environment Agency
The National Environment Agency (NEA) is the leading public organisation responsible for ensuring a clean and sustainable environment for Singapore. Its key roles are to improve and sustain a clean environment, promote sustainability and resource efficiency, maintain high public health standards, provide timely and reliable meteorological information, and encourage a vibrant hawker culture. NEA works closely with its partners and the community to develop and spearhead environmental and public health initiatives and programmes. It is committed to motivating every individual to care for the environment as a way of life, in order to build a liveable and sustainable Singapore for present and future generations.
For more information, visit www.nea.gov.sg
About your application process
This job is closing on 06 Sep 2025.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within National Environment Agency or the wider Public Service.