We are looking for a motivated and driven person who enjoys working in a collaborative and dynamic environment, to be part of the Service and System Management Branch under the Transformation department in the Early Childhood Development Agency (ECDA). You will be involved in working with stakeholders (internal and external) before conceptualising the Ops policy changes and making an assessment on the impact to our system and officers on the ground. Part of the Ops policy changes entails working with HOMES (Household Means Eligibility System) to align our changes to them. You will be part of the team to review and enhance the IT system through various service requests to cater for policy changes and to improve processes for subsidy administration. This role will provide you with opportunities to work with internal as well as external stakeholders to co-create workable enhancements for the system. If you are looking for a role that enables you to make a difference and contribute to the future of the preschool sector, this is the job for you.

• Able to synthesize changes in system and processes and to craft Ops Policy submissions to support/ streamline efficiency. • Review existing system logic, process flows and to identify areas of enhancements. • Able to engage with different stakeholders within ECDA and to build strong partnership for a workable solution.

Functional/Technical Competencies • Proficient in staffing up Ops Policy submissions • Experience in IT system and system development/enhancements • Proficiency in Microsoft Excel Behaviour Competencies and Traits • Meticulous, analytical and resourceful • Strong organisational, communication and interpersonal skills Generic Competencies • Able to work independently and in teams

“We are Professionals with Passion for People” The Ministry of Social and Family Development (MSF) develops the “heartware” for Singapore through our policies, community infrastructure, programmes and services. Our mission is to nurture resilient individuals, strong families and a caring society that can overcome challenges together. We are committed and passionate in developing a strong social service sector, and play key roles in shaping the future of Singapore. Through these efforts, we hope to play a part in helping our citizens achieve their hopes and aspirations for themselves and their families. A career in MSF is a challenging and fulfilling one that allows you to make a difference in shaping the lives of Singaporeans. If you are driven and enjoy working in a fast-paced environment, we welcome you to be part of the MSF Family!