To support the drive to keep the Ministry ready for contingencies and emergencies at the Ministry-level and the Ministry’s response to emergencies at a Whole of Government (WoG) level.
Ministry Of Social And Family Development
Senior Manager, Operations (Contingency Emergency Preparedness Branch)
Permanent/Contract
Closing on 22 Dec 2025What the role is
What you will be working on
1. Assist to develop and implement policies, plans and Standard Operating Procedures (SOPs) for MSF’s response to emergencies at WOG level.
2. Support the co-ordination of internal and external emergency response and crisis management groups as well as maintaining and testing corporate-level emergency response and crisis management procedures.
3. Support coordination with other government agencies and key stakeholders to plan and prepare MSF’s response to emergencies at WOG level.
4. Forecast need and provide for sufficiency of resources for MSF’s response during a crisis.
5. Support decision-makers in Ministry-level crisis incidents.
6. Support the planning and conduct of exercises to validate plans and familiarise stakeholders/ EP appointment holders with their roles to main operational readiness and response capability, and incorporate lessons learnt in reviewing plans and procedures to maintain the operational readiness of the Ministry for various scenarios
7. Monitor the budget and administrative resources to optimise their use in supporting the Unit’s objectives and operations.
8. Perform secretariat duties for meetings and workshops.
What we are looking for
• Knowledge and working experience in project management
• Familiarity with all areas of crisis and emergency management and/or Ops Policy for the social service sector will be of advantage.
• Experience in planning operations
• Experience in managing crisis situations in large organisations will be of advantage.
• Able to think out of the box to find workable solutions for existing and anticipated responses to challenges and evolving situations.
• Effective team player able to engage and build consensus with multiple stakeholders with diverse interests and concerns.
• Has the drive and resourcefulness to produce outcomes within tight deadlines and under pressure.
• Strong organisational, analytical, written, communication and inter-personal skills.
• Excellent problem-solving skills and ability to establish good working relationships with peers from external agencies.
• Meticulous in the course of work.
About your application process
This job is closing on 22 Dec 2025.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Ministry Of Social And Family Development or the wider Public Service.
About Ministry Of Social And Family Development
“We are Professionals with Passion for People”
The Ministry of Social and Family Development (MSF) develops the “heartware” for Singapore through our policies, community infrastructure, programmes and services. Our mission is to nurture resilient individuals, strong families and a caring society that can overcome challenges together.
We are committed and passionate in developing a strong social service sector, and play key roles in shaping the future of Singapore. Through these efforts, we hope to play a part in helping our citizens achieve their hopes and aspirations for themselves and their families.
A career in MSF is a challenging and fulfilling one that allows you to make a difference in shaping the lives of Singaporeans. If you are driven and enjoy working in a fast-paced environment, we welcome you to be part of the MSF Family!
Learn more about Ministry Of Social And Family Development