The Finance Systems Policy Division oversees and manages various systems to translate healthcare financing policy requirements into operational realities. You will be overseeing and managing the National Platform for Healthcare Claims (NPHC) which enables MediShield Life and MediSave, which are integral to healthcare financing landscape in Singapore. You will be leading a team of officers to maintain, optimise and enhance the systems to support policy changes and improve operational processes. You will also collaborate closely with internal and external stakeholders through the implementation cycle. You will be working in a fast-paced and dynamic environment that requires the ability to balance multiple priorities and manage stakeholders at the same time.

1. Product management a. Partner stakeholders to understand and integrate knowledge of key policy directions, operational issues into system design and functionalities. b. Provide guidance to team members in refinement and co-solutioning of policy proposals. c. Ensure outdated system rules are reviewed and streamlined to ensure system is kept agile. d. Develop the product roadmap and ensuring that system is kept relevant for latest policy direction. 2. Oversee implementation of policy enhancements a. Oversee a team to design, author and test business rules for MediShield Life and MediSave claim validation and computation. b. Prioritise and plan delivery schedule, considering potential synergies and efficiencies c. Plan and oversee user acceptance tests for enhancements. 3. Staff development a. Lead, coach and develop staff to achieve organisational goals

Key Competencies Required: • Thinking Clearly & Making Sound Judgements – Strong analytical and critical thinking abilities to support the crafting of sound policy recommendations; ability to grasp timelines, operating context and ground realities. • Learning & Putting Skills into Action - Possesses the drive and curiosity to learn and apply new skills, knowledge and new ways of working. • Improving & Innovating – Ability to seek continual improvements, and to innovate and experiment while managing the risks involved. • Working Effectively with Stakeholders – Ability to mobilise and rally partners and stakeholders towards a collective purpose. • Candidates with the following will have an advantage: • Prior experience in leading a team • Prior experience in policy development and/or managing IT systems • Knowledge of healthcare financing schemes As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergo further assessment.

The Ministry of Health’s (MOH) vision is to champion a healthy nation with our people – to live well, live long and with peace of mind. As an open country constantly exposed to an interconnected world, Singapore faces complex issues in public healthcare. MOH constantly grapples with new challenges brought on by an increasingly globalised world, a rapidly ageing population and rising expectations. MOH’s responses to these challenges include preventing and managing the outbreak of diseases such as SARS and Influenza A (H1N1), designing a healthcare system that delivers care in an integrated and effective manner, growing the capacity and capabilities within the sector, and managing healthcare inflation. As an MOH officer, you will be involved in formulating and implementing policies that guide Singapore’s healthcare ecosystem. You will work alongside a team with varied skills and backgrounds, but with the common goals of (i) promoting good health and reducing illnesses; (ii) ensuring that Singaporeans have access to good and affordable healthcare; and (iii) pursuing medical excellence. Your work will have far-reaching impact on the health and lives of Singaporeans.