SSP oversees all policy, planning and delivery of social services for low-income and vulnerable families, including persons with disabilities. The Service Delivery Division under SSP oversees direct operations including the Social Service Offices (SSOs), centralised schemes and service management of regional services.

As Assistant General Manager, Regional Services, you will assist the General Manager to manage a team in strengthening the social service eco-system at the regional level and in delivering more integrated and coordinated help for residents in need.

Lead the team to map out community assets and needs; and to identify gaps in service delivery through needs analysis - Partner with stakeholders in the community to optimize the allocation of resources for social services in the community and to develop services in the SSO region and work with the various service providers to coordinate the delivery of social services (e.g. rough sleepers, hoarders, persons with mental health issues) - Lead the team to strategise, develop and strengthen relationships with community agencies - Lead the team to conduct service management of MSF-funded programmes in the SSO region - Provide leadership and guidance to the Regional Service team. - Oversee the implementation of the ComLink initiative - ComLink provides integrated care to the families with young children in rental flats, by working closely with community or corporate partners as well as individual volunteers. The SSO will also work with these partners to curate specific programmes that would meet the needs of these families. To meet the challenges of this role, you should possess: Functional/Technical Competencies - At least 8 years of experience in the social service sector, with supervisory experience - Social work knowledge or related experience in social service settings will be beneficial Behavioural Competencies - Good interpersonal and communication skills, with strong aptitude in relating with different stakeholders - Strong facilitation and engagement skills - Proactive, assertive yet tactful - Possess creative problem-solving skills and resourceful Generic Competencies - Passion for serving our needy clients - Empathy towards clients’ needs

“We are Professionals with Passion for People” The Ministry of Social and Family Development (MSF) develops the “heartware” for Singapore through our policies, community infrastructure, programmes and services. Our mission is to nurture resilient individuals, strong families and a caring society that can overcome challenges together. We are committed and passionate in developing a strong social service sector, and play key roles in shaping the future of Singapore. Through these efforts, we hope to play a part in helping our citizens achieve their hopes and aspirations for themselves and their families. A career in MSF is a challenging and fulfilling one that allows you to make a difference in shaping the lives of Singaporeans. If you are driven and enjoy working in a fast-paced environment, we welcome you to be part of the MSF Family!