Pioneer Smart Water Technology at Singapore's National Water Agency
Are you passionate about leveraging technology to create real-world impact? We're seeking a dynamic Senior/Application Analyst to join our SMART Operations team, where you will play a crucial role in shaping the digital future of PUB’s operations.
What You’ll Drive: Drive innovation in water operations by architecting and implementing cutting-edge IT solutions. You’ll lead transformative projects that bridge operational technology with smart digital solutions such as chemical automated receipt and delivery system as well as asset management system. You’ll build and maintain systems that ensure PUB maintains its water infrastructure and service standards.
Your Impact:
· Drive the implementation of next-generation IT systems that power PUB’s operations & maintenance functions
· Partner with diverse stakeholders across all levels to transform business processes through innovative digital solutions
· Ensure cybersecurity compliance, good user experience, and quality assurance for IT systems
What Sets You Apart: You're not just an application analyst – you're a technology enthusiast who understands the critical role of digital innovation in water utilities. You combine technical expertise with functional domain knowledge to deliver solutions that work for the business users and achieves business objectives.
Join us in building the future of water management, where smart technology meets operational excellence. Your work will directly impact Singapore's water security and sustainability goals, making our operations smarter, more efficient, and future-ready.

Senior/Application Analyst (Smart Operations), IDTD (2-yr contract)
PUB, The National Water Agency
ContractClosed
What the role is
What you will be working on
Key Responsibilities
· Lead end-to-end project delivery, spanning conceptualisation, requirements gathering, implementation, change management, and post-implementation support
• Manage multiple vendors and stakeholders to deliver high-quality software solutions
• Review and track project plans, timelines, and budgets
• Identify and mitigate project risks while ensuring adherence to quality standards
• Facilitate effective communications between technical teams and business users
• Drive project governance and review project documentation
• Continuously engage operational and planning stakeholders to plan and execute changes to IT systems, in alignment with PUB’s digital strategy and to ensure compliance to Government policies and standards for proper security controls and risk mitigation.
What we are looking for
Preferred Requirements
• Bachelor’s Degree or equivalent in Computer Science, Computer Engineering, Information Systems, or related field
• More than 2 years of hands-on experience in business analysis, specifically requirements gathering, client engagement, and involvement in system implementation and maintenance phase.
• Proven track record of successful vendor management and software delivery
• Excellent communication, analytical, and problem-solving skills
• Drive for innovation and continuous improvement
• CBAP, PMI-PBA, CITPM, or PMP certification will be an advantage.
Successful applicants will be contacted within 4 weeks of the closing date of this job posting
About PUB, The National Water Agency
PUB is an organisation that is recognised internationally for good water management. PUB won the 2007 Stockholm Industry Water Award and was named Water Agency of the Year 2006 in the international Global Water Awards. In 2008, PUB was awarded the Singapore Quality Award for business excellence. NEWater, Singapore's high-quality reclaimed water, also clinched the 'Environmental Contribution of the Year' at the Global Water Awards 2008. At PUB, the national water agency, you will enjoy opportunities to build a clear future for the water industry.