Senior Manager, Capability Implementation, People Strategy Team

National Council of Social Service

Fixed TermsClosed

What the role is

The People Strategy team aims to drive manpower attraction and retention strategies to ensure a healthy pipeline of talents to the Social Service sector. The team does this by curating various touchpoints to raise the awareness of the Social Service sector, engage the in-sector Social Service Professionals (SSPs) and Agencies and support them with various mechanisms to promote growth as well as organise initiatives to acknowledge and recognise the SSPs.
As a Senior Manager, you will be responsible to plan and execute flagship programmes and initiatives to cultivate and recognise leaders and aspirants in the sector. You will also be responsible for the strategies and events to engage these communities.
You will be involved in the organisation of the new Sector Awards for the social service professionals which was established to celebrate the excellence of the professionals and recognise their efforts and contribution.

What you will be working on

Responsibilities may include:
1.Design, plan and execute programmes and initiatives, ensuring that timelines, budgets, and KPIs are met
2.Monitor and review the effectiveness and outcomes of these programmes and initiatives
3.Build strong partnerships with key stakeholders, partners, vendors, and participants to ensure the smooth running of the programmes and initiatives, and positive experience for all participants.
4.Provide thought leadership in shaping the programmes and initiatives, for continuous improvement
5.Strategise and plan various touchpoints to keep past participants engaged

6.Organise the Sector Awards for Social Service Professionals, including the following:
•Arranging engagement with key stakeholders e.g., social service agencies, professional bodies, evaluation panel
•Preparing publicity leading up to opening of nominations as well as after confirming the winners and leading up to the Award ceremonies – includes media invite to press for event coverage, profiling the winners etc.
•Opening of nominations
•Screening the nominations to ensure compliance of criteria and liaise with nominees for clarification of details
•Consolidation of submission for assessment by evaluation panel(s)
•Prepare criteria and scoring sheets for selection panel(s) to assess the submission
•Contact shortlisted nominees for interviews, if applicable
•Work with Ministry and President’s Office for relevant submission and approvals
•Inform winners of results
•Handle all administrative matters related to the Awards
•Work with relevant stakeholders and vendors to design the plaques and certificates for the winners
•Source suitable venues for the Award ceremony for the Ministerial Awards
•Work with appointed venue and President’s Office on two ceremony awards, relating to logistics and procurement for the event, such as catering, security clearance, transport and parking, appointing event organiser for audio visual equipment and lighting, photography and photo plans, coach services.
•Facilitate the disbursement of the cash prizes to the Awards winner

What we are looking for

Core Competencies:

•Analytical and Critical Thinking to make sound data-driven judgements
•Communication of complex ideas in simple terms for senior management and Boards
•Adaptability and Resilience in working with ambiguity
•Stakeholder management to work effectively across and within public and private sectors
•Political and Business Acumen (bonus)

Technical Skills (TS) & Knowledge (K):
•Social Services industry (K)
•Training, Leadership and Talent Management (K)
•Organisational Development (K)
•Project Management (TS)
•Office 365 (PowerPoint, Excel, Teams) [TS]

Experience:

Minimum 7 years of working experience in project management and/or programme/policy development roles
Social service experience is a plus
Management certification is a plus

Only shortlisted candidates will be notified.

About National Council of Social Service

NCSS is the umbrella body for over 500 member social service agencies in Singapore. Its mission is to provide leadership and direction in enhancing the capabilities and capacity of our members, advocating for social service needs, and strengthening strategic partnerships, for an effective social service ecosystem. Community Chest and Social Service Institute (SSI) are part of NCSS. For more information visit www.ncss.gov.sg