• Respond to inquiries from internal and external stakeholders through various communication channels, including correspondence, telephone, and in-person interviews, ensuring prompt and professional interaction. • Conduct triage of incoming information, ensuring efficient and accurate processing by assessing, categorizing, and determining the urgency and relevance of the data for appropriate follow-up actions. • Preparing comprehensive briefing notes for case discussions during weekly panels, ensuring clear presentation of key details to support informed decision-making. • Manage administrative tasks for Invalid Address cases, including: o Triage cases involving invalid addresses and ensure proper registration in the CMS system. o Screen entities via BizFile+ and other relevant platforms to verify address accuracy and integrity. o Perform in-depth screenings of officers affiliated with entities to ensure compliance and validity of their details. o Communicate directly with entity officers to notify them of the necessity to update their registered office (RO) address. o Draft and dispatch formal notifications to both the RO and residential addresses of entity officers, requesting address updates. • Assist with ad-hoc staff duties and responsibilities as assigned by the supervisor, ensuring smooth operations and timely completion of tasks.

• Proficient in AGC Law Statutes, adept at identifying and applying relevant Acts to efficiently prioritize and triage cases. • Possess extensive hands on investigative experience, demonstrating good procedural knowledge and sound judgment in all decision making processes. • Good writing and communication skills, enabling clear articulation of investigative findings and the production of comprehensive case assessments and reports. • Strong analytical acumen with meticulous attention to detail, ensuring thorough evaluation of case materials. • Strategic and tactful planner, capable of developing and executing effective case assessment methods for thorough analysis and decision-making. • Resourceful and self motivated, able to work independently to meet deadlines and deliver results.

At ACRA, we make Singapore a trusted and best place for business. Our people are proactive self-starters, empowered to create value and grow their careers in an environment that fosters trust and respect. Join us to make a difference! We now have the following exciting career opportunity available. You may also visit our career page at https://www.acra.gov.sg/careers to find out more about other career opportunities.