Senior / Public Health Officer (Registry and Operations)

Communicable Diseases Agency

Fixed Terms

Closing on 05 Sep 2025

What the role is

The candidate will be working in the team within the HIV-Hepatitis-STI (HHS) Division responsible for tracking all cases of Bloodborne Diseases (BBD) and Sexually Transmitted Infections (STI) that are notified to the respective national disease registries, as well as performing case interviews with the index cases, and doing contact tracing. The candidate is also responsible for data entry of this highly sensitive information to the national registry, where data safety and security is of the utmost importance.

You will be working in a fast-paced and dynamic environment that would require the ability to manage multiple priorities and stakeholders at the same time.

What you will be working on

Accurately track all cases of BBD and STIs as notified to the national disease registries
Perform detailed contact tracing to identify and notify individuals who may have been exposed to HIV, STIs, or viral hepatitis, ensuring timely intervention and support, in accordance with local legislation and policies
Conduct thorough and empathetic interviews with index cases and contacts to gather comprehensive case histories and relevant data, while providing them with necessary information, support, and resources
Perform in-depth case investigations in response to disease outbreaks and subsequent reporting of findings to the relevant stakeholders
Enter highly sensitive information into the national registry with utmost accuracy and attention to detail with adherence to stringent data safety protocols to protect the confidentiality and integrity of the information
Ensure compliance with national regulations and guidelines regarding the handling and reporting of sensitive health information
Identify and suggest improvements to existing processes and protocols to enhance the efficiency and effectiveness of case management (index interviews and contact tracing) and data entry
Contribute to ongoing efforts to enhance the current National HIV Registry and the subsequent migration to DROMS
Work closely with healthcare providers to ensure accurate and timely data collection and reporting
Participate in initiatives to educate and raise awareness about the importance of data security and confidentiality within the healthcare community
Support the team and division as a whole in the general administrative duties (e.g. operations, budgeting, events planning)

What we are looking for

Minimum tertiary qualifications in recognised disciplines, preferably in Public Health, Health Information Management, Social Sciences, or a related field
Prior experience in Public Health, case management, or data entry would be advantageous
Strong attention to detail, excellent communication and interpersonal skills, and the ability to handle highly sensitive information with discretion and integrity.
Understanding of the public health landscape in Singapore, particularly regarding HIV, STIs, and viral hepatitis, and the associated stigma and legal requirements.
As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergo further assessment.

About Communicable Diseases Agency

The Communicable Diseases Agency (CDA) was established in 2025 as a statutory board under Singapore's Ministry of Health (MOH) to serve as the central authority for public health policymaking to manage and control the threat of communicable diseases. This is aimed at strengthening Singapore's public health capabilities built during the COVID-19 response to ensure a unified command and coordinated approach across all situations, from routine disease control to future outbreaks. CDA safeguards the nation from communicable diseases through disease surveillance, outbreak investigations, vaccination programs, public education, and global health collaboration. Beyond domestic activities, the CDA aims to expand Singapore’s global outreach and foster collaboration with international partners.

About your application process

This job is closing on 05 Sep 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Communicable Diseases Agency or the wider Public Service.