
Land Transport Authority
[LTA-NXG] DEPUTY / ASSISTANT MANAGER, ERP OPERATIONS
What the role is
What you will be working on
You will be part of the core team operating the Electronic Road Pricing (ERP) system. You will ensure smooth operation of the ERP system, including managing operational and technical matters, reviewing operations KPIs and data analytic. You will also be given the responsibilities to project manage system, process and service enhancements initiatives.
As part of the operations team, you will also be involved in the Next Generation ERP System, including establishing new processes and workflows, legislations and conducting system user acceptance testing. You are expected to provide operational leadership and work closely with internal stakeholders and contractors in performing your roles. You should have the aptitude for customer service in handling public feedback and enquiries, driving changes and improvement in a process-oriented environment involving multiple stakeholders.
What we are looking for
• Knowledge in Computer Science and Information Technologies or Engineering is preferred.
• Keen interest in operational works with critical IT systems.
• Highly motivated and ability to work independently.
• Good analytical and problem-solving skills.
• Candidates with experience in data analytics will be an advantage.
• An effective communicator with good writing skills.
• Those without working experience are welcome to apply.
As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.
About your application process
This job is closing on 12 Nov 2025.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Land Transport Authority or the wider Public Service.
About Land Transport Authority
Learn more about Land Transport Authority