You will be part of the core team operating the Electronic Road Pricing (ERP) system. You will ensure smooth operation of the ERP system, including managing operational and technical matters, reviewing operations KPIs and data analytic. You will also be given the responsibilities to project manage system, process and service enhancements initiatives.

As part of the operations team, you will also be involved in the Next Generation ERP System, including establishing new processes and workflows, legislations and conducting system user acceptance testing. You are expected to provide operational leadership and work closely with internal stakeholders and contractors in performing your roles. You should have the aptitude for customer service in handling public feedback and enquiries, driving changes and improvement in a process-oriented environment involving multiple stakeholders.

• Knowledge in Computer Science and Information Technologies or Engineering is preferred.

• Keen interest in operational works with critical IT systems.

• Highly motivated and ability to work independently.

• Good analytical and problem-solving skills.

• Candidates with experience in data analytics will be an advantage.

• An effective communicator with good writing skills.

• Those without working experience are welcome to apply.