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Ministry Of Social And Family Development

Assistant Director, ComCare and Centralised Schemes Operations Policy [SSP/OP]

Ministry Of Social And Family Development

Permanent/Contract

Closing on 01 Sep 2025

What the role is

Social Support Group (SSP) oversees the planning and delivery of social services for low-income and vulnerable groups. The ComCare Ops Policy unit within Operations Planning Division oversees the operations policies of ComCare financial assistance schemes.

What you will be working on

You will be working with the team on the following: • Development and review of operations policies to guide operations of financial assistance schemes in line with policy intent. • Engagement of stakeholders to understand clients’ current and emerging needs for the development and review of operations policies. • Transformation of operations policies to achieve better social assistance delivery and outcomes for clients.

What we are looking for

Requirements: • Relevant working experience in developing operations policies. • Strong analytical skills, clarity and flexibility of thought. • Able to write and communicate clearly, with good interpersonal skills. • Able to work independently and be a good team player. • This is a supervisory role, overseeing a team of officers. 2-3 years of supervisory experience is preferred. Functional Competencies: • Systems Thinking • Internal Stakeholder Alignment • Design for Implementation and Communication

About Ministry Of Social And Family Development

“We are Professionals with Passion for People” The Ministry of Social and Family Development (MSF) develops the “heartware” for Singapore through our policies, community infrastructure, programmes and services. Our mission is to nurture resilient individuals, strong families and a caring society that can overcome challenges together. We are committed and passionate in developing a strong social service sector, and play key roles in shaping the future of Singapore. Through these efforts, we hope to play a part in helping our citizens achieve their hopes and aspirations for themselves and their families. A career in MSF is a challenging and fulfilling one that allows you to make a difference in shaping the lives of Singaporeans. If you are driven and enjoy working in a fast-paced environment, we welcome you to be part of the MSF Family!

About your application process

This job is closing on 01 Sep 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Ministry Of Social And Family Development or the wider Public Service.