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Economic Development Board

Manager/Senior Manager, Knowledge Management

Economic Development Board

Permanent

What the role is

About EDB

The Singapore Economic Development Board (EDB), a government agency under the Ministry of Trade and Industry, is responsible for strategies that enhance Singapore’s position as a global centre for business, innovation, and talent. We undertake investment promotion and industry development, and work with international businesses, both foreign and local, by providing information, connection to partners and access to government incentives for their investments. Our mission is to create sustainable economic growth, with vibrant business and good job opportunities for Singapore.

For more information on EDB, please visit www.edb.gov.sg

The Administration & Corporate Records and Information Services (A&CRIS) division governs and manages knowledge services to EDB.

We are seeking an experienced knowledge management professional with good strategic thinking and stakeholder management skills to enhance EDB's knowledge management practices. You will work closely with various teams to implement and improve knowledge management initiatives.

What you will be working on

Key Responsibilities:

As a Manager/Senior Manager, Knowledge Management under A&CRIS division, you will guide EDB's knowledge management initiatives to improve how organisational knowledge is captured, shared, and utilised. You will coordinate efforts that enhance decision-making capabilities and support operational excellence across the organisation.

Your key responsibilities include but are not limited to:

Strategy & Leadership

  • Develop and implement EDB's knowledge management strategy in alignment with organisational objectives

  • Independently formulate and lead strategic cross-divisional knowledge management projects from conception to implementation

  • Track and report on knowledge management progress and outcomes

People & Culture

  • Support change management initiatives to encourage knowledge-sharing practices

  • Build effective working relationships with stakeholders to understand business needs

  • Develop training materials and learning resources to build knowledge management capabilities

  • Guide teams on knowledge management best practices to improve collaboration

Structure & Processes

  • Maintain and update knowledge management policies, SOPs, and frameworks

  • Evaluate and recommend knowledge management tools and technologies

  • Monitor and ensure compliance with data protection and information security policies

Content & Systems

  • Front knowledge management audits, ensuring proper documentation practices

  • Improve information accessibility and sharing through appropriate tools and platforms

Additional duties for this role may include supporting Board Secretary in Board governance and administration matters as well as other assigned duties. 

What we are looking for

To meet the challenges of this role, you must have/be:

  • Degree in Knowledge Management, Records Management, or related field

  • Minimum 5 year of experience in Knowledge or/and Records management

  • Proven track record of independently leading complex, cross-functional knowledge management initiatives

  • Good knowledge of Knowledge or/and Records management principles and best practices

  • Experience working in the Singapore government agency in similar role would be an added advantage

  • Strong stakeholder engagement skills and ability to work across all levels

  • Attention to detail and problem-solving abilities

  • Singaporean/Singaporean PR

We review applications and interview on a rolling basis. Applicants can expect to receive an application outcome within 8 weeks of application date. We regret to inform that only shortlisted candidates will be notified.

About Economic Development Board

EDB is the lead government agency responsible for planning & executing strategies to enhance Singapore's position as a global business centre and grow the Singapore Economy. We dream, design and deliver solutions that create value for investors and companies in Singapore. Through that, we attract economic opportunities and jobs for the people of Singapore and help shape our country's economic future.