
Senior Manager / Manager, Strategic Communications
National Council of Social Service
Closing on 15 May 2025
What the role is
What you will be working on
• Provide comms counsel to NCSS business units and drive their communications and publicity efforts
• Drive communication research, social listening and reporting to refine communication efforts
• Media engagement to acquire positive mindshare for the work of NCSS and the sector
• Promote NCSS thought leadership and influence stakeholders
• Develop corporate publications/eDMs that show impact and insights for external and internal stakeholders
• Manage external agencies and vendors while effectively maintaining and tracking budget utilisation
• Lead projects and assignments as and when needed. Perform duties that may be assigned from time to time.
What we are looking for
Personal Competencies:
Excellent strategic thinking, analytical and conceptualisation skills
Excellent written and verbal communication skills
Able to multi-task and manage priorities
Adaptable and enjoys working with people
Self-motivated and driven
Serving with Heart, Commitment and Purpose
Working Effectively with Citizens and Stakeholders
Social Service Sector Knowledge
Project Management
Skills & Knowledge:
• Communications strategy
• Message framing & delivery
• Data analytics & research
• Media relations
• Excellent writing & presentation skills
• Experience in stakeholder management
Experience:
6 to 8 years of experience in strategic communications, media engagement, and/or communications research
About National Council of Social Service