We are seeking a talented and experienced Quality Engineer with a passion for automating testing processes to join our dynamic team, focusing on testing Saas-based (e.g. Salesforce) applications for enterprise and government solutions. The ideal candidate will have a strong foundation in SaaS testing methodologies and experience with enterprise platforms and DevOps. You will ensure the quality and reliability of government Saas-based (e.g. Salesforce) applications through comprehensive testing strategies and automation. You will be developing automated testing frameworks, conducting performance testing, and maintaining security compliance as well as integrating testing into CI/CD pipelines and collaborating with engineering teams to optimize test coverage and identify automation opportunities. You will work within an agile development team at the Ministry of Social and Family Development (MSF) to modernise and develop CaseCentral, a case management platform.

1.Test Automation: • Develop and maintain robust test automation frameworks (e.g. Playwright) for Saas-based (e.g. Salesforce) applications. • Create and execute automated test scripts for web-based SaaS (e.g. Salesforce) applications • Collaborate with engineering teams to optimise test coverage and identify automation opportunities • Analyse test results and provide detailed defect reports • Ensure test compatibility with Saas-based (e.g. Salesforce) platform updates 2. Quality Assurance: • Design and implement comprehensive test strategies for enterprise and government SaaS applications • Conduct end-to-end testing of Saas-based (e.g. Salesforce) integrations • Validate application functionality across different Salesforce environments • Ensure compliance with government and enterprise security standards 3. Performance Testing: • Conduct performance testing to identify and address bottlenecks for Salesforce-based SaaS applications • Analyse performance metrics and provide optimization recommendations • Test application behaviour under various load conditions • Monitor and report on application performance in enterprise environments 4. DevOps Integration: • Integrate test automation into CI/CD pipelines • Implement continuous testing practices • Implement continuous testing practices to ensure timely feedback and improve product quality. • Contribute to the development and maintenance of infrastructure as code (IaC) solutions. 5. Test Planning and Execution: • Participate in test planning and estimation activities (includes security testing e.g. penetration testing, vulnerability assessments, compliance verification) • Execute manual tests as needed to supplement automated testing. • Collaborate with development team members to ensure effective test coverage across functional and security requirements

• A strong background in Computer Science, Computer Engineering, Information Systems Management, Information Technology, or related disciplines. • Minimum 3 years of experience in Saas-based (e.g. Salesforce) application testing. • Proven experience in test automation development and execution with SaaS, enterprise or government solutions. • Experience with DevOps principles and practices. • Experience with agile development methodologies and experience working in Agile teams. • Strong programming skills in languages i.e. Java, Python. • Hands-on experience with test automation frameworks i.e. Playwright, Katalon, Selenium, JUnit • Familiarity with CI/CD tools (i.e. GitLab CI/CD) and cloud platforms (AWS) • Understanding of CRM systems, preferably Salesforce platform architecture and solutions • Knowledge of performance testing tools (JMeter, Gatling).

“We are Professionals with Passion for People” The Ministry of Social and Family Development (MSF) develops the “heartware” for Singapore through our policies, community infrastructure, programmes and services. Our mission is to nurture resilient individuals, strong families and a caring society that can overcome challenges together. We are committed and passionate in developing a strong social service sector, and play key roles in shaping the future of Singapore. Through these efforts, we hope to play a part in helping our citizens achieve their hopes and aspirations for themselves and their families. A career in MSF is a challenging and fulfilling one that allows you to make a difference in shaping the lives of Singaporeans. If you are driven and enjoy working in a fast-paced environment, we welcome you to be part of the MSF Family!