We are seeking a talented and experienced DevOps Engineer to join our dynamic team. The ideal candidate will have a strong foundation in DevOps practices and a passion for automating software delivery processes. Candidates who have basic experience with Salesforce development would be a plus. You will work within an agile development team the Ministry of Social and Family Development (MSF) to modernise and develop CaseCentral, a case management platform.

1. CI/CD and Automation: • Design, implement, and maintain robust CI/CD pipelines for SaaS-based (e.g. Salesforce) application development • Utilise and optimise CI/CD tools i.e. GitLab CI/CD to streamline software delivery. • Collaborate with test automation and engineering teams to streamline development and deployment practices 2. Infrastructure Management: • Manage and maintain cloud-based infrastructure i.e. AWS. Salesforce platform integration would be a bonus • Configure and optimise servers, databases, and networking components • Implement monitoring and alerting systems to detect and resolve issues. • Knowledge of cloud platforms (AWS) and containerization technologies (Docker, Kubernetes). 3. Security and Compliance: • Ensure security compliance for Salesforce-based applications throughout the development and deployment lifecycle • Implement appropriate security measures to protect data and prevent unauthorized access. 4. Backend Development: • Design, develop, and maintain scalable and efficient backend services using appropriate technologies i.e. Python, Java • Collaborate with engineers to define and implement APIs and data structures. • Optimize backend performance and ensure data integrity. • Integrate backend services with SaaS-based (e.g. Salesforce) applications using RESTful APIs or other communication protocols. • Ensure seamless data synchronization and user experience.

• Experience in DevOps roles, with exposure to SaaS, Enterprise, Government, or CRM systems • Familiarity with CI/CD tools and cloud platforms • Knowledge of database management systems i.e. PostgreSQL • Experience with basic backend development i.e. Python, Java • Experience with Salesforce development • Relevant DevOps certifications e.g. AWS Certified DevOps Engineer, related certifications from CompTIA, EC-Council, or Red Hat • Cloud certifications (e.g., AWS Certified Solutions Architect) • Salesforce certifications (e.g., Salesforce Certified Platform Developer, Salesforce Certified Administrator) • Experience with design systems and aligning designs across different tracks • Shows aptitude for coordinating multiple elements in large-scale agile projects - Demonstrate exceptional interpersonal skills to coordinate across multiple teams, facilitate cross-functional collaboration, and maintain effective communication channels between development, operations, and stakeholder (technical and non-technical) groups - Excel in orchestrating deployment schedules, resolving resource conflicts, and managing dependencies whilst ensuring minimal disruption to development workflows - Possess strong analytical capabilities to identify, track and proactively address critical path dependencies in our delivery pipeline • Bring proven expertise in DevOps methodologies, automation practices, and cloud infrastructure management • Show proficiency in implementing robust monitoring systems and establishing clear operational metrics

“We are Professionals with Passion for People” The Ministry of Social and Family Development (MSF) develops the “heartware” for Singapore through our policies, community infrastructure, programmes and services. Our mission is to nurture resilient individuals, strong families and a caring society that can overcome challenges together. We are committed and passionate in developing a strong social service sector, and play key roles in shaping the future of Singapore. Through these efforts, we hope to play a part in helping our citizens achieve their hopes and aspirations for themselves and their families. A career in MSF is a challenging and fulfilling one that allows you to make a difference in shaping the lives of Singaporeans. If you are driven and enjoy working in a fast-paced environment, we welcome you to be part of the MSF Family!