We are now looking for a top-notch Salesforce developer to join us in this mission, designing world class Salesforce applications for Service Cloud and/or Public Sector solutions.
You will be responsible to gather project requirements, analyse project objective/goal to create customer workflows and troubleshoot errors, eventually to create dynamic and scalable Salesforce applications that meet the changing needs of the project.
You will work within an agile development team at the Ministry of Social and Family Development (MSF) to modernise and develop CaseCentral, a case management platform.
Ministry Of Social And Family Development
Software Engineer (Salesforce), SIR/CCPO
Permanent/ContractClosed
What the role is
What you will be working on
• Collaborating with stakeholders to validate business requirements
• Developing Apex classes and triggers to support business needs and custom user interface development
• Using Salesforce APIs to integrate with third-party systems and Whole-of-Government components/services
• Adhering to Salesforce best practices with proper documentation
What we are looking for
• Certified Salesforce Platform Developer
• Salesforce development experience, especially with Service Cloud
• Experience with Salesforce Public Sector Solutions will be a bonus
• Knowledge of Salesforce development and customisation, including:
- Apex development
- Visualforce page development
- Lightning components development
- Experience in third-party API and SFTP integrations
- Experience with data migration through other CRM tools, e.g., data loader, including experience with Curam DB2
• Configuration Experience, including:
- Hands-on configuration experience in administration setup (managing org, users, profiles, roles, security controls, data and support processes configuration)
- Experience in designing custom objects, custom fields, picklists, page layouts, workflows, approval processes, validation rules and flows
- Experience in report and dashboard configuration
- Experience with OmniStudio and Omniscript will be a bonus
• Ability to work independently
• Strong problem-solving skills with capacity to provide optimal solutions
• Effective communication with customers/business stakeholders and provide consultation on Salesforce solutions
• Ability to provide consultation on Salesforce solutions
Only shortlisted candidates will be notified within 4 weeks from the closing date of this position.
About your application process
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Ministry Of Social And Family Development or the wider Public Service.
About Ministry Of Social And Family Development
Join Us at MSF for a Meaningful, People-Centric Career!
At MSF, our mission is to nurture and build resilient individuals, strong families, and a caring society. We offer meaningful and impactful people-centric careers in the design and delivery of policies, services and programmes. We are an all-inclusive and family friendly workplace where career growth is prioritised through a comprehensive suite of development opportunities to help our officers succeed today as well as be future-ready. We do this through various formal and informal learning and development programmes for officers to build different competencies and gain diverse work experiences within MSF, the Public as well as the Social Service Sectors.
Learn more about Ministry Of Social And Family Development