We are now looking for a top-notch Salesforce developer to join us in this mission, designing world class Salesforce applications for Service Cloud and/or Public Sector solutions. You will be responsible to gather project requirements, analyse project objective/goal to create customer workflows and troubleshoot errors, eventually to create dynamic and scalable Salesforce applications that meet the changing needs of the project. You will work within an agile development team at the Ministry of Social and Family Development (MSF) to modernise and develop CaseCentral, a case management platform.

• Collaborating with stakeholders to validate business requirements • Developing Apex classes and triggers to support business needs and custom user interface development • Using Salesforce APIs to integrate with third-party systems and Whole-of-Government components/services • Adhering to Salesforce best practices with proper documentation

• Certified Salesforce Platform Developer • Salesforce development experience, especially with Service Cloud • Experience with Salesforce Public Sector Solutions will be a bonus • Knowledge of Salesforce development and customisation, including: - Apex development - Visualforce page development - Lightning components development - Experience in third-party API and SFTP integrations - Experience with data migration through other CRM tools, e.g., data loader, including experience with Curam DB2 • Configuration Experience, including: - Hands-on configuration experience in administration setup (managing org, users, profiles, roles, security controls, data and support processes configuration) - Experience in designing custom objects, custom fields, picklists, page layouts, workflows, approval processes, validation rules and flows - Experience in report and dashboard configuration - Experience with OmniStudio and Omniscript will be a bonus • Ability to work independently • Strong problem-solving skills with capacity to provide optimal solutions • Effective communication with customers/business stakeholders and provide consultation on Salesforce solutions • Ability to provide consultation on Salesforce solutions Only shortlisted candidates will be notified within 4 weeks from the closing date of this position.

“We are Professionals with Passion for People” The Ministry of Social and Family Development (MSF) develops the “heartware” for Singapore through our policies, community infrastructure, programmes and services. Our mission is to nurture resilient individuals, strong families and a caring society that can overcome challenges together. We are committed and passionate in developing a strong social service sector, and play key roles in shaping the future of Singapore. Through these efforts, we hope to play a part in helping our citizens achieve their hopes and aspirations for themselves and their families. A career in MSF is a challenging and fulfilling one that allows you to make a difference in shaping the lives of Singaporeans. If you are driven and enjoy working in a fast-paced environment, we welcome you to be part of the MSF Family!