About the team

We are the MDDI Immersion Agile Squad — a fast-paced, cross-functional team on a mission to transform the way public officers work. We’re united by an experimental mindset and a deep drive to solve real problems by empowering officers and building impactful digital solutions. 

Our work revolves around two key pillars: 

1. Empowering Officers – We work closely with officers to build digital capability, helping them understand their problems more deeply, analyse root causes, and explore the digital tools that can make a real difference. 

2. Building Solutions – We co-create and ship products and tools that solve meaningful problems, with usability and impact at the core.

About the Role 

We’re looking for a UX Designer who thrives in a problem-solving culture. You’ll play a key role in uncovering user needs, shaping user journeys, and designing intuitive and delightful experiences — all while collaborating closely with product managers, developers, and officers.

This role is ideal for someone who’s hands-on, collaborative, curious, and passionate about human-centered design, facilitation, and continuous learning.

What you will do

As an UX Designer, you will :

• User Research: Conduct interviews, observations, and usability testing to uncover pain points and user insights. 

• UX Design: Translate insights into user journeys, wireframes, and interactive prototypes. 

• UI Design: Craft intuitive, accessible, and visually engaging interfaces. 

• Workshop Facilitation: Lead design thinking sessions, problem-framing workshops, and ideation activities with public officers. 

• Collaborate Cross-Functionally: Work with product managers, engineers, and officers to define problems, ideate solutions, and iterate rapidly. 

• Experiment & Explore: Embrace new technologies, design methods, and tools to continuously improve how we work and what we build.

• Bachelor’s degree in industrial design, human-computer interaction (HCI), graphic design or a related field (or equivalent experience).

• 3–5 years of experience in UX design, including research and UI design 

• Strong portfolio showcasing user-centered design work and problem-solving ability 

• Comfortable facilitating workshops and engaging with non-designers 

• Experience working in Agile teams, with a bias toward action and experimentation 

• Proficiency in tools like Figma, Miro, Notion, etc

• Good understanding of user research methods and the ability to analyse data to inform design decisions

• Excellent communication and storytelling skills 

• Passion for learning, exploring new methods, and helping others grow

Bonus Points 

• Familiarity with data visualization or digital literacy tools

Why Join Us?

• Work on meaningful problems that improve lives 

• Be part of a collaborative, supportive team with a strong sense of purpose

• Opportunity to grow your skills in facilitation, systems thinking, and digital innovation 

• Flexible working environment and culture of continuous experimentation

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe it is key to innovation. 

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks.

We champion flexible work arrangements (subject to your job role) and trust you to manage your time to deliver your best.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers