We are looking for a Data Service Manager to play a pivotal role in enhancing the accessibility and value of ACRA’s business data. In this role, you will drive the development and growth of our data services, ensuring that our customers can easily access and leverage valuable business insights.

• Customer Relationship Management: Manage and support API subscribers and enterprise customers, fostering strong relationships and delivering exceptional service. • Customer Insights: Conduct engagement sessions and usability testing to deeply understand customer needs and preferences. • Product Development: Collaborate with data API subscribers and information service providers to develop innovative data products that meet market demands. • Performance Analysis: Monitor sales and volume metrics to measure product performance and identify optimization opportunities. • Product Ownership: Assist the development and maintenance of back-office support systems. • Pricing and Strategy: Conduct market research and analysis to optimize pricing and product offerings. • Data-Driven Improvement: Leverage data insights to enhance existing products and services

• Professional Qualification in Information System, Information Technology, Computer Science or Engineering • Minimum 1-3 years of relevant experiences in developing APIs or batch data interfaces and/or developing and managing Product Lifecycle in data products or ecommerce portfolios • Able to multi-task and cope with tight timelines • Experience in product development and management • Strong communication and interpersonal skills • A team player who is independent, mature and accountable for the delivery of the role • A keen interest in exploring new data trends and technologies • Strong analytical and problem-solving skills

At ACRA, we make Singapore a trusted and best place for business. Our people are proactive self-starters, empowered to create value and grow their careers in an environment that fosters trust and respect. Join us to make a difference! We now have the following exciting career opportunity available. You may also visit our career page at https://www.acra.gov.sg/careers to find out more about other career opportunities.