To manage the registry processes of the electronic filing system, ensuring they are robust and streamlined. To leverage on technologies such as automated testing to improve the efficiency and effectiveness of product development. To enhance the system design and processes to deliver high-quality and efficient services, thereby supporting ACRA in its goal of being a leading business registry and providing an outstanding user experience.

• Adopt design thinking concepts to seek new opportunity areas and share actionable insights to automate/streamline the internal work processes or enhance service delivery to customers. • Write and review requirements specification document for system changes to streamline processes and enhance the department’s operations • Communicate with the technical development team and vendors on requirements and project development progress • Manage the enforcement project life cycle ensuring the project milestones and deadlines are completed in a timely manner • Lead the User Acceptance Test (UAT) include reviewing test scenarios and conduct briefing to testers • Project Management, including reporting of project status and resolutions to your reporting officer • Perform secretariat role for project working group such as scheduling of meetings and drafting meeting minutes • Staffing work, including writing policy or standard operating procedures

• Professional qualification in any discipline • Minimum 2 years’ working experience, preferably with background in system project management. Experience in Agile methodology would be an advantage. • Strong interpersonal and communication skills • Good writing skills • Self-driven, adaptable and a good team player • Experience in developing and conducting User Acceptance Testing is preferred. • IT savvy and proficient with Microsoft Office and digital tools Experiences in development of chat bots, design thinking or automation projects will be ideal.

At ACRA, we make Singapore a trusted and best place for business. Our people are proactive self-starters, empowered to create value and grow their careers in an environment that fosters trust and respect. Join us to make a difference! We now have the following exciting career opportunity available. You may also visit our career page at https://www.acra.gov.sg/careers to find out more about other career opportunities.