The Government Digital Product (GDP) Team spearheads the digital transformation of government. We are a team of technologists in GovTech that design and develop software applications that help government agencies better serve the needs of Singaporeans. We adopt an Agile development approach and work towards adopting tech best practices and cutting edge tools. Our team in GDP aims to improve lives by empowering change with the right technologies and better user experience.  This role sits with the Digital Society Products (DSP) division as a member of the discovery team working on Ministry of Culture, Community & Youth (MCCY) Projects. The office is located at Eclipse Building (previously known as Sandcrawler).

We’re hiring a Senior / UX Designer to work closely with Product Manager and Tech Lead in a triad model to design digital services that work—both for citizens and the public officers who deliver them. This will be a position with the discovery team supporting the Ministry of Culture, Community & Youth (MCCY) in discovery and inception.

You’ll uncover and design solutions that span citizen-facing platforms and internal government systems, helping teams see the whole picture and deliver meaningful change. This is a hands-on individual contributor role ideal for someone who’s confident in both research and design, thrives on collaboration, and has a bias towards action.

[What you will be working on]

• Plan and lead user research, usability testing, and service blueprinting to uncover needs and pain points across platforms

• Translate insights into actionable artefacts—journey maps, wireframes, prototypes, and interaction flows

• Collaborate in a triad with Product and Tech to define, test, and ship user-centred solutions

• Apply a product mindset: balance user needs, business goals, and technical feasibility

• Guide public officers and partners through design thinking approaches, shaping new ways of working and building design maturity

• Engage external agencies, users, and stakeholders with empathy and clarity

• Advocate for and apply accessibility standards, inclusive design, and design system components

• Contribute to a shared culture of design by collaborating with other designers across teams

• 7+ years of UX experience across research, interaction design, and end-to-end delivery

• Experience supporting change or transformation efforts, and guiding others in design-led ways of thinking

• Strong product mindset: able to prioritise, frame trade-offs, and iterate toward impact

• Strong project management skills: to plan, manage timelines, and coordinate across stakeholders

• Skilled in Figma, Miro, and research/testing tools

• Clear, confident communicator with excellent facilitation skills—comfortable running workshops and engaging diverse stakeholders

• Collaborative, proactive, and comfortable navigating ambiguity

• Bonus: Experience working in or with government agencies, or familiarity with public sector processes and constraints

Why Join Us?

• Be part of a discovery and inception team driving digital transformation at a national scale

• Collaborate with talented professionals across diverse disciplines

• Work on impactful projects that improve the lives of residents living in Singapore

• Enjoy opportunities for growth and professional development

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe it is key to innovation. 

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks.

We champion flexible work arrangements (subject to your job role) and trust you to manage your time to deliver your best.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers