The candidate will contribute towards optimisation of the MySkillsFuture portal, a one-stop portal for Singaporeans to plan their lifelong learning journey, through data-driven insights and tech stack review.

The candidate will be required to perform the following key tasks and any other tasks as assigned by his/her supervisor(s): - Conduct in-depth analysis of user patterns, conversion funnels, and engagement metrics to track performance and identify areas for improvement - Partner with development team to review front-end and back-end tech stack to ensure portal performance optimisation - Propose recommendations for website feature and product enhancements, supported by UX assessment and user research/ testing - Design prototypes and iterate ideas for UI design (wireframes, mock-ups) - Work closely across teams with internal and external project managers

- Has at least 3 years of experience in business analysis, UX/UI design, and/or website development work - Proficient in analysing qualitative and quantitative data to support decision-making and discover actionable insights - Has experience managing a product in cross-functional agile teams, working with internal and external stakeholders to translate business objectives into actionable improvements - Understands programming languages, and frontend frameworks and libraries to conduct website code review - Able to apply appropriate human-centric tools and techniques to test and improve the product over time - Motivated to constantly experiment with ideas for improvement while managing risks and mitigating the impact of change - A team player who has an eye for detail and works well under pressure - Knowledge of the following tools are a plus - Web analytics tools such as Adobe Analytics, SQL for data querying - UI design tools such as Figma - Artificial intelligence tools for predictive modelling Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure. Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out www.myskillsfuture.gov.sg for details on the CSP.

SkillsFuture Singapore (SSG) is a statutory board under the Ministry of Education (MOE). It will drive and coordinate the implementation of the national SkillsFuture movement, promote a culture and holistic system of lifelong learning through the pursuit of skills mastery, and strengthen the ecosystem of quality education and training in Singapore. SSG will strengthen the adult training infrastructure by taking on all existing functions of the Committee for Private Education (CPE) and guide the Institute for Adult Learning (IAL) to enhance the capabilities and professionalism of adult educators. SSG will play a key role in the quality assurance for private education institutions and adult training centres. Together with educational institutions and training partners, SSG will ensure that students and working adults have access to high quality, industry-relevant training throughout life. SSG will also bring together synergies in continuing education and training (CET) and pre-employment training (PET), so skills requirements will continue to meet the demands of different sectors of the economy.