Product Managers make sure that the right things get done so that our digital products meet user needs and continuously remain relevant. At a high level, this means establishing a clear vision for what a product should be and what is needed to get there. On a day-to-day basis, this means handling all the different facets of a product and making sure they are coordinated – across user needs, technical constraints, and design goals.
Be the leader and driver in executing the implementation of a Whole of Government (WOG) finance and accounting system from the transformation of business processes to product development, testing, and delivery.
[What you will be working on]
You will be involved in planning and executing the full product lifecycle including the following:
Crafting Custom Experiences for Each User Journey
- Engage the agency Product Owner to establish a clear vision for what the product should be and what is needed to get there
- Collaborate with business partners to define the product vision and mission and obtain key stakeholder buy-in
- Work out the product outreach and promotion strategies with business partners
- Define the product go-to-market strategy and work with relevant partners to execute the plan
Designing, Testing, and Iterating Through Experiments
- Design, test, and iterate through experiments to improve the user journey
- Manage the product budget through expenditure monitoring, cashflow management, and securing funding
- Develop the workplan with the product team
- Provide sufficient resources for product development, including procurement of software, hardware, and ICT professional services
Monitoring, Capturing, and Studying User Behaviour
- Conduct user studies to understand their needs and problems
- Analyse data to uncover usage patterns that can inform product decisions
- Research the industry to understand complimentary and competing solutions
Collecting, Analyzing, and Presenting User Interest
- Translate the product strategy into technical, detailed, actionable plans for business and vendor teams
- Understand the developers’ needs and if necessary support them in exploring emerging tools and techniques that can meet their needs
Analysing and Studying User Segments
- Formulate strong proposals by evaluating the pros and cons of different solutions and provide compelling justifications for them
- Consider how the services could be delivered for different market segments and prioritize feature development
Creating Data-Driven Analytics and Insights
- Create data-driven analytics and insights for action and to make appropriate trade-offs
- Coordinate efforts across multiple functions including marketing, legal, and finance
- Co-create with the Product Owner to draft the budget papers to seek resources for the product's development
Driving User Growth
- Drive user adoption and growth through increased engagement, expanding types of features, and higher usage in a financially sustainable manner
- Maintain a wide network with key user agencies and central government product teams to seek opportunities for product collaborations
- Participate in public-speaking engagements to raise awareness of the product and gain more users
Keeping Things Organized
- Run efficient meetings to keep stakeholders and product team members updated
- Prioritize, plan, and track what needs to be done
- Document key information and decisions about the product
- Be responsible for securing funding and monitoring expenses
Compliance and Governance
- Ensure that Product meets security and performance requirements (SSAT, VAPT, Performance Testing)
- Adhere to compliance requirements and audits (IM, AGO, QMS, etc.)
