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Ministry of Manpower

Executive, Engagement and Repatriation, Transit Management, FMMD

Ministry of Manpower

Permanent/ContractClosed

What the role is

Foreign manpower makes up one-third of our workforce and is a significant part of our economic and social landscape. The Foreign Manpower Management Division in FMMD ensures the migrant workforce is well-managed and through education, engagement and enforcement. In particular, the Transit Management team supports the ministry’s enforcement function by overseeing the management and care of Special Pass Holders (SPHs) who are staying in Singapore for claims or investigations.

What you will be working on

• Conduct regular engagements with SPHs, ensure their well-being and encourage those eligible to seek employment • Engage partner departments and employers to address issues raised by SPHs • Facilitate the repatriation of SPHs when their case / claims conclude, by ensuring that the SPHs have no outstanding issues, liaising with the employers on repatriation arrangements • Manage enquiries relating to the management of SPHs and ensure meeting of service key performance indicators

What we are looking for

• 2-5 years of work experience preferred • Proficient in Microsoft Outlook, Microsoft Word, Microsoft Excel • Strong analytical, and problem-solving skills • Positive, customer service-oriented, and able to communicate well with both migrant workers and employers • Resourceful and able to work with internal and external stakeholders to solve problems • Self-starter and able to work independently PWDs are welcome to apply.

About Ministry of Manpower

Championing Human Potential for a Thriving Singapore Singaporeans are at the heart of what we do. The Ministry of Manpower (MOM) empowers our people and fosters a thriving, inclusive workforce that drives Singapore's growth and prosperity. By working closely with our tripartite partners, industry and community stakeholders, we strive to create workforce and workplace policies that foster resilience, adaptability, and a bright future for a thriving Singapore. As an MOM officer, you will be part of this meaningful mission, contributing across diverse and impactful areas - from shaping forward-looking and effective manpower policies and strengthening industrial relations, to enhancing workplace safety standards and ensuring balanced local and foreign workforce regulations. Here at MOM, we are committed to creating an inclusive experience not just for our national workforce, but also for our officers who work tirelessly to champion human potential for a thriving Singapore.