Manager/Senior Manager, Knowledge Services

Economic Development Board

Permanent

Closing on 26 Aug 2025

What the role is

About EDB
The Singapore Economic Development Board (EDB), a government agency under the Ministry of Trade and Industry, is responsible for strategies that enhance Singapore’s position as a global centre for business, innovation, and talent. We undertake investment promotion and industry development, and work with international businesses, both foreign and local, by providing information, connection to partners and access to government incentives for their investments. Our mission is to create sustainable economic growth, with vibrant business and good job opportunities for Singapore.

For more information on EDB, please visit www.edb.gov.sg

About the Role
The Administration & Corporate Records and Information Services (A&CRIS) division governs and manages knowledge services to EDB.
We are seeking an experienced knowledge management professional with good strategic thinking and stakeholder management skills to enhance EDB's knowledge management practices. You will work closely with various teams to implement and improve knowledge management initiatives.

What you will be working on

As a Manager of Knowledge Services, you will implement and maintain EDB's knowledge and records management systems to ensure organisational knowledge is effectively captured, shared, and utilised. Working closely with divisions across EDB, you will drive good information management practices to support operational excellence and assist with Board Secretariat functions.

Your key responsibilities include:

Enable effective knowledge sharing across EDB by:

Managing and enhancing knowledge repositories and collaboration platforms
Implementing knowledge capture and transfer processes
Supporting divisions in documenting best practices and lessons learned
Working with IT and stakeholders to improve knowledge sharing tools
Developing guidelines and training materials

Oversee records management through:

Managing physical and digital records lifecycle
Maintaining proper classification and access controls
Ensuring compliance with government policies
Coordinating regular file reviews and proper disposal
Implementing system improvements for records management

Support Board Secretariat functions including:

Coordinating quarterly Board meetings and logistics
Assisting with Board papers preparation
Managing Board-related records
Supporting other Board administrative matters

What we are looking for

To meet the challenges of this role, you must have/be:

Degree in any discipline; knowledge management or records management background is a plus
3-5 years of experience in knowledge management, records management, or related fields
Experience in government records management would be an advantage
Good stakeholder management and communication abilities
Ability to work independently and manage multiple priorities
Strong organisational skills with attention to detail
Singaporean/Singapore PR

About Economic Development Board

EDB is the lead government agency responsible for planning & executing strategies to enhance Singapore's position as a global business centre and grow the Singapore Economy. We dream, design and deliver solutions that create value for investors and companies in Singapore. Through that, we attract economic opportunities and jobs for the people of Singapore and help shape our country's economic future.

About your application process

This job is closing on 26 Aug 2025.

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Economic Development Board or the wider Public Service.