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Civil Service College

L&D Specialist (Digital Capabilities Team), IPAM

Civil Service College

Permanent/Contract

Closing on 30 Sep 2025

What the role is

You will manage a portfolio of programmes to deepen digital literacy and transformation capabilities in the Public Service.

What you will be working on

This role will require you to: • Conceptualise online, blended or classroom learning interventions for the Public Service (e.g. identify learning needs, design curriculum, work with subject matter experts to develop training materials and evaluate learning interventions) on Digital Skills • Work with subject matter experts to shape the course learning outcomes and develop training materials. • Assess and monitor the impact and effectiveness of learning interventions at the individual trainee and/or organization level. • Contribute to market intelligence gathering and research in Learning and Development to keep programmes abreast of upcoming and future trends and developments. • Undertake research and implement initiatives / programmes to drive technology-enabled learning • Contribute to consultancy projects to support public agencies in their transformation journey, by applying methodologies such as design thinking and process improvement • Project manage the development of programmes and other workstreams • Manage stakeholder relationships and project progress within budget and timelines

What we are looking for

• At least 2-4 years of relevant working experience in L&D and instructional design. • Knowledge of current trends in technology (e.g. AI, programming, RPA, data analytics, digital transformation) will be a strong advantage • Strong project management, analytical and communication (both written and verbal) skills • Self-motivated, proactive, meticulous and resourceful. • Ability to work and thrive in a fast-paced work environment • Possess professionalism and confidence in dealing with people at all levels, especially with stakeholders in our lead agencies • Ability to work collaboratively within CSC and with external partners

About Civil Service College

The Civil Service College (CSC) is a statutory board under the Public Service Division, Prime Minister’s Office. We are the central learning institution for the Singapore Public Service and we partner government ministries and agencies to develop people for a first-class public service. CSC brings together public officers from diverse backgrounds and provides them with opportunities for learning and skills upgrading. Our service-wide networks enable public officers to build capabilities, develop shared ethos and gain deeper perspectives, creating a collaborative environment for dialogue and knowledge sharing. Through our programmes and services, CSC aims to strengthen strategic capacity in governance, leadership, public administration and management for the Singapore Public Service.