You will be supporting the Division in managing and enhancing the patient safety framework, ensuring robust incident review processes and driving patient safety and quality improvement initiatives in healthcare institutions. This includes overseeing the national Serious Reportable Events (SRE) reporting system, coordinating with healthcare institutions on incident investigations, and contributing to the development of safer healthcare systems. You will be working in a dynamic environment that would require the ability to manage multiple priorities and stakeholders at the same time.

• Lead the review and management of patient safety incidents, including evaluation of root cause analyses and implementation of improvement frameworks • Develop and refine national-level incident reporting processes, working closely with healthcare clusters and institutions to enhance patient safety systems • Drive data analytics and prepare strategic reports to guide policy decisions and support continuous improvement in healthcare safety • Lead strategic patient safety initiatives and large-scale projects, including stakeholder engagement forums, expansion of reporting frameworks to new healthcare sectors, and system enhancement programmes • Build and maintain strong partnerships with healthcare institutions and relevant stakeholders to promote a culture of learning and continuous improvement in patient safety

• Strong project management and stakeholder engagement skills • Excellent analytical and report writing abilities • Experience in healthcare quality improvement or patient safety (preferred) • Meticulous attention to detail and strong organisational skills • Ability to handle sensitive information with confidentiality Key Competencies Required: • Thinking Clearly & Making Sound Judgements – Strong analytical and critical thinking abilities to support the crafting of sound policy recommendations; ability to grasp timelines, operating context and ground realities. • Learning & Putting Skills into Action - Possesses the drive and curiosity to learn and apply new skills, knowledge and new ways of working. • Improving & Innovating – Ability to seek continual improvements, and to innovate and experiment while managing the risks involved. • Working Effectively with Stakeholders – Ability to mobilise and rally partners and stakeholders towards a collective purpose. As part of the shortlisting process for this role, candidates may be required to complete a medical declaration and/or undergo further assessment.

The Ministry of Health’s (MOH) vision is to champion a healthy nation with our people – to live well, live long and with peace of mind. As an open country constantly exposed to an interconnected world, Singapore faces complex issues in public healthcare. MOH constantly grapples with new challenges brought on by an increasingly globalised world, a rapidly ageing population and rising expectations. MOH’s responses to these challenges include preventing and managing the outbreak of diseases such as SARS and Influenza A (H1N1), designing a healthcare system that delivers care in an integrated and effective manner, growing the capacity and capabilities within the sector, and managing healthcare inflation. As an MOH officer, you will be involved in formulating and implementing policies that guide Singapore’s healthcare ecosystem. You will work alongside a team with varied skills and backgrounds, but with the common goals of (i) promoting good health and reducing illnesses; (ii) ensuring that Singaporeans have access to good and affordable healthcare; and (iii) pursuing medical excellence. Your work will have far-reaching impact on the health and lives of Singaporeans.