The Technical Lead will be responsible for architecting, implementing, and managing enterprise storage and backup solutions while maintaining operational excellence.

Technical Leadership

• Design and implement enterprise-wide storage and backup architecture spanning on-premises and cloud environments (Government Cloud)

• Lead the strategic direction for storage and backup solutions, including cloud migration initiatives

• Provide technical mentorship to team members and establish best practices

• Drive automation and infrastructure-as-code initiatives for storage and backup operations

• Manage a team of 2 storage engineers

Backup & Recovery Management

• Design and maintain enterprise backup architecture

• Develop and implement backup policies and retention strategies

• Monitor backup success rates and investigate failed backups

• Perform regular backup restoration testing and validation

• Implement and maintain disaster recovery procedures

• Optimise backup windows and resource utilisation

• Configure and maintain backup reporting and monitoring systems

• Ensure compliance with data retention policies and regulatory requirements

BAU Operations & Support

• Manage daily storage and backup operations, including provisioning, monitoring, and troubleshooting

• Handle incident management and provide 24x7 on-call support when required

• Perform regular health checks and preventive maintenance

• Execute backup and recovery operations, ensuring data integrity and availability

• Monitor storage capacity and performance metrics

• Process and fulfil service requests within agreed SLAs

• Maintain up-to-date documentation of all operational procedures

• Conduct regular system patching and firmware updates

• Generate periodic reports on storage utilisation and performance

Operations Management

• Oversee the management of Hitachi storage systems and Commvault backup infrastructure

• Architect and implement cloud storage and backup solutions across multiple platforms

• Develop disaster recovery and business continuity strategies

• Establish and maintain storage and backup performance metrics

• Create and maintain technical documentation and operational procedures

• Participate in change management processes and maintenance windows

Innovation and Strategy

• Work closely with cloud engineering team to evaluate and adopt newer technologies in storage domain

• Lead proof-of-concept initiatives for new storage and backup solutions

• Develop roadmaps for storage and backup modernisation using available cloud technology.

• Optimise storage and backup costs across hybrid cloud environments

• Bachelor's degree in Computer Science, Information Technology, or related field

• Minimum 8 years of experience in enterprise storage and backup administration, with at least 3 years in a technical leadership role

• Extensive experience with Hitachi storage systems and Commvault backup solutions

• AWS Certified Solutions Architect Professional certification (Required)

• AWS Storage Specialty certification (Preferred)

• Government Cloud backup and storage operations experience (Preferred)

• Proven experience in storage and backup automation

• Advanced knowledge of storage networking protocols and backup technologies

Technical Skills

• Enterprise Storage: Hitachi Vantara storage systems, SAN/NAS architectures

• Backup Solutions: Commvault administration and architecture, enterprise backup methodologies

• Data Protection: Experience with various backup types (full, incremental, differential)

• Cloud Platforms:

  • Advanced knowledge of AWS storage services including S3, EBS, EFS, FSx, Storage Gateway

  • Strong experience with AWS backup and disaster recovery services (AWS Backup, S3 lifecycle policies, Cross-Region Replication)

  • Working knowledge of Azure fundamentals and storage services (for future initiatives)

  • Cloud backup solutions

• Automation: PowerShell, Python, or similar scripting languages

• Infrastructure as Code:

  • Strong expertise in AWS CloudFormation and Terraform, or equivalent

• ITIL processes and practices

Professional Qualifications

• Hitachi Vantara Certified Professional or equivalent storage brand professional certifications (Required)

• Commvault Certified Professional or equivalent backup software certifications (Required)

• AWS Certifications :

  • AWS Certified Solutions Architect Professional (Required)

  • AWS Storage Specialty (Preferred)

• Azure Fundamentals certification (Preferred)

• ITIL certification (Preferred)

Personal Attributes

• Strong analytical and problem-solving capabilities

• Excellent project management and organisational skills

• Outstanding written and verbal communication abilities

• Proven leadership experience in technical environments

• Ability to work effectively under pressure and manage multiple priorities

• Strong service-oriented mindset with focus on operational excellence

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

This is a 3-year contract. All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.