Lead Infra Ops & Support Specialist (SRE) (Contract)

Monetary Authority of Singapore

Fixed Terms

What the role is

The Monetary Authority of Singapore (MAS) is Singapore’s central bank and integrated financial regulator.

As central bank, MAS promotes sustained, non-inflationary economic growth through the conduct of monetary policy and close macroeconomic surveillance and analysis. It manages Singapore’s exchange rate, official foreign reserves, and liquidity in the banking sector.

As an integrated financial supervisor, MAS fosters a sound financial services sector through its prudential oversight of all financial institutions in Singapore – banks, insurers, capital market intermediaries, financial advisors, and stock exchanges. It is also responsible for well-functioning financial markets, sound conduct, and investor education.

MAS also works with the financial industry to promote Singapore as a dynamic international financial centre. It facilitates the development of infrastructure, adoption of technology, and upgrading of skills in the financial industry.

Join us now, if you have a genuine interest in making an impact to help shape Singapore’s economic and financial landscape.

What you will be working on

We are seeking a highly skilled and experienced Cloud Site Reliability Engineer (SRE) with a strong background in AWS and exposure to Azure. The ideal candidate will possess leadership capabilities while also maintaining hands-on technical expertise. Knowledge of Windows systems is essential for this role.

You will be responsible to:

Lead a team of SREs in designing, implementing, and maintaining cloud infrastructure on AWS and Azure platforms.
Develop and implement best practices for cloud reliability, scalability, and performance.
Collaborate with cross-functional teams to ensure seamless integration of cloud services and applications.
Develop and implement robust infrastructure strategies to enhance system reliability, scalability, and performance, with emphasis on cloud best practices and migration strategies.
Troubleshoot and resolve complex technical issues related to cloud infrastructure and services.
Drive continuous improvement in operational efficiency, automation, and service delivery, including optimising cloud resource utilisation to improve operational efficiency and reliability.
Conduct regular performance monitoring and capacity planning to ensure optimal cloud resource utilization.
Mentor and guide a team of engineers, fostering a culture of technical excellence and innovation whilst enhancing their skills and knowledge.
Manage incident response and problem resolution processes, ensuring minimal disruption to critical systems and supporting Critical Information Infrastructure (CIIs) that are owned by the MAS.

What we are looking for

Bachelor’s degree in Computer Science, Engineering, or related field.
Strong knowledge of Windows systems, VMware, VDI.
Proven experience in a lead role within a cloud SRE or DevOps team.
Hands-on experience in infrastructure migration projects from on-premises to cloud.
Familiarity with AWS GCC cloud services and exposure to its infrastructure is an added advantage.
Strong communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organisation.
Proficiency in infrastructure and automation tools such as Terraform Ansible, etc.
Excellent problem-solving skills and the ability to thrive in a fast-paced, dynamic environment.
Experience with VDI performance monitoring, optimisation, and troubleshooting.
Knowledge of desktop virtualisation technologies and remote access protocols (PCoIP, HDX, RDP).
Understanding of VDI storage and network requirements for optimal end-user experience.
AWS Certified Solutions Architect or DevOps Engineer certification.
Knowledge of CI/CD pipelines and automation tools like Jenkins or GitLab.
Familiarity with monitoring and logging tools such as Zabbix and ELK stack.
Knowledge of IT security best practices, regulatory compliance requirements, and cloud migration strategies.
Ability to balance tactical operational needs with long-term strategic goals, including performance monitoring and capacity planning.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

This will be a 2-year contract. All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

About Monetary Authority of Singapore

MAS is the central bank of Singapore. Our mission is to promote sustained non-inflationary economic growth, and a sound and progressive financial centre.