Lead Infra Ops & Support Specialist (Contract)

Monetary Authority of Singapore

Fixed TermsClosed

What the role is

The Monetary Authority of Singapore (MAS) is Singapore’s central bank and integrated financial regulator.

As central bank, MAS promotes sustained, non-inflationary economic growth through the conduct of monetary policy and close macroeconomic surveillance and analysis. It manages Singapore’s exchange rate, official foreign reserves, and liquidity in the banking sector.

As an integrated financial supervisor, MAS fosters a sound financial services sector through its prudential oversight of all financial institutions in Singapore – banks, insurers, capital market intermediaries, financial advisors, and stock exchanges. It is also responsible for well-functioning financial markets, sound conduct, and investor education.

MAS also works with the financial industry to promote Singapore as a dynamic international financial centre. It facilitates the development of infrastructure, adoption of technology, and upgrading of skills in the financial industry.

Join us now, if you have a genuine interest in making an impact to help shape Singapore’s economic and financial landscape.

What you will be working on

We are seeking a highly skilled and experienced Infrastructure Operations Leader with a strong expertise in AWS. The ideal candidate will possess leadership capabilities leadership capabilities with hands-on technical proficiency in both Windows and Linux systems is essential for this role.

You will be responsible to:

Lead and mentor a team of infrastructure engineers while maintaining hands-on technical expertise in Windows and AWS
Drive automation initiatives and implement infrastructure as code practices to enhance operational efficiency and service delivery
Oversee critical incident management and problem resolution processes, ensuring minimal disruption to business services and supporting Critical Information Infrastructure (CIIs) that are owned by the MAS
Develop and implement best practices for cloud reliability, scalability, and performance
Collaborate with cross-functional teams to ensure seamless integration of cloud services and applications
Troubleshoot and resolve technical issues related to cloud infrastructure and services
Develop and implement robust monitoring, alerting, and reporting frameworks for infrastructure and services
Conduct regular performance monitoring and capacity planning to ensure optimal cloud resource utilisation

What we are looking for

Bachelor’s degree in computer science, Engineering, or related field
Strong knowledge of Windows systems, Active Directory, VMware, VDI
Proven experience in a lead role within Infrastructure Operations or DevOps team
Hands-on experience in infrastructure migration projects from on-premises to cloud
Familiarity with AWS GCC cloud services and exposure to its infrastructure is an added advantage
Strong communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organisation
Hands on proficiency in infrastructure and automation tools such as Terraform, Ansible, etc.
Excellent problem-solving skills and the ability to thrive in a fast-paced, dynamic environment
Experience with VDI performance monitoring, optimisation, and troubleshooting
Understanding of VDI storage and network requirements for optimal end-user experience
Some AWS Certified such as but not limited to Solutions Architect or DevOps Engineer certification
Knowledge of CI/CD pipelines and automation tools like Jenkins or GitLab
Familiarity with Observability monitoring and logging tools such as Zabbix and ELK stack or equivalent
Knowledge of IT security best practices, regulatory compliance requirements, and cloud migration strategies
Ability to balance tactical operational needs with long-term strategic goals, including performance monitoring and capacity planning

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

This will be a 2-year contract. All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

About Monetary Authority of Singapore

MAS is the central bank of Singapore. Our mission is to promote sustained non-inflationary economic growth, and a sound and progressive financial centre.

About your application process

If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within Monetary Authority of Singapore or the wider Public Service.