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Ministry of Home Affairs

Manager/Senior Manager/Asst Dir, CCA Office (Security Services), SecPD, JOG

Ministry of Home Affairs

Permanent/ContractClosed

What the role is

The Ministry of Home Affairs (MHA) aspires to be a world-class organisation in delivering safety and security for our people. In pursuing our mission to make Singapore our Safe and Secure Best Home, we remain always constant and true to our core values of Honour and Unity. Job Scope: Oversee the administration of MHA’s outcome-based security contracts together with Senior Assistant Director, Chief Contract Administrator Office (Security Services). This includes: • Overseeing the Home Team Departments’ (HTD) administration of the security contracts under their purview. This includes: o Ensuring HTDs closely track KPIs and take action against vendors for non-performance. o Assisting to resolve disputes between HTDs and security vendors. • Reviewing and optimising contract management practices across HTDs, and developing relevant SOPs, to ensure good governance. • Reviewing HTDs’ proposals for new requirements and variation of requirements to ensure that requirements are in line with MHA’s overall interests and strategic policies. o Working with HTDs and Central Procurement Office (CPO) to obtain the necessary approvals and implement the new requirements/changes. • Working with HTDs and CPO to review technology or productivity proposals to enhance productivity and improve security outcomes. • Staffing quarterly Performance Management Meetings, co-chaired by Director, Security Policy Directorate, to endorse quarterly performance results for each security vendor. • Staffing annual Relationship Management Meetings, co-chaired by Deputy Secretary/Development, to discuss strategic plans with each security vendor. • Working with the rest of the Security Industry team in the Security Policy Directorate to translate experience from managing MHA’s security contracts into information that can guide Security Industry policies (e.g. outcome-based contracting best practices, recruitment policies).

What you will be working on

Key Deliverables: • Ensure stakeholders’ compliance to contract management SOPs and work with stakeholders to address any lapses identified. • Ensure contractual performance is met and work with stakeholders to address issues that arise. • Robust recommendations are made on procurement matters and productivity enhancement proposals. • Follow-up with CPO and stakeholders in a timely manner. • Develop new SOPs and review existing ones to ensure relevance.

What we are looking for

Requirements: • Meticulous and work well with others. • Decent writing and numeracy skills. • Able to engage varied stakeholders to obtain inputs and negotiate outcomes. • Analytical mind to evaluate procurement requests. • Closely adhere to timelines. • An understanding of Government procurement, finance and audit processes, as well as Home Team operations and requirements, would be beneficial. All new appointees will be appointed on a two-year contract in the first instance. We wish to inform that only shortlisted candidates will be notified within 30 days upon closing of the advertisement.

About Ministry of Home Affairs

We work as a team, in partnership with the community, to make Singapore our safe and secure Best Home.