You will be part of a team responsible for strategic communications, data-driven planning and media engagement, to support National Council of Social Service's role as a sector developer to uplift lives of communities in need in Singapore.
Manager, Strategic Communications
National Council of Social Service
Fixed Terms
Closing on 31 Aug 2025
What the role is
What you will be working on
• Provide comms counsel to NCSS business units and drive their communications and publicity efforts
• Drive communication research, social listening and reporting to refine communication efforts
• Media engagement to acquire positive mindshare for the work of NCSS and the sector
• Promote NCSS thought leadership and influence stakeholders
• Develop corporate publications/eDMs that show impact and insights for external and internal stakeholders
• Manage external agencies and vendors while effectively maintaining and tracking budget utilisation
• Lead projects and assignments as and when needed. Perform duties that may be assigned from time to time.
What we are looking for
Personal Competencies:
Excellent strategic thinking, analytical and conceptualisation skills
Excellent written and verbal communication skills
Able to multi-task and manage priorities
Adaptable and enjoys working with people
Self-motivated and driven
Serving with Heart, Commitment and Purpose
Working Effectively with Citizens and Stakeholders
Social Service Sector Knowledge
Project Management
Skills & Knowledge:
• Communications strategy
• Message framing & delivery
• Data analytics & research
• Media relations
• Excellent writing & presentation skills
• Experience in stakeholder management
Experience:
6 to 8 years of experience in strategic communications, media engagement, and/or communications research
About National Council of Social Service
NCSS is the umbrella body for over 500 member social service agencies in Singapore. Its mission is to provide leadership and direction in enhancing the capabilities and capacity of our members, advocating for social service needs, and strengthening strategic partnerships, for an effective social service ecosystem. Community Chest and Social Service Institute (SSI) are part of NCSS. For more information visit www.ncss.gov.sg
About your application process
This job is closing on 31 Aug 2025.
If you do not hear from us within 4 weeks of the job ad closing date, we seek your understanding that it is likely that we are not moving forward with your application for this role. We thank you for your interest and would like to assure you that this does not affect your other job applications with the Public Service. We encourage you to explore and apply for other roles within National Council of Social Service or the wider Public Service.